Alex Pomerantz Email & Phone Number

Greater Chicago Area

Chicago, Illinois, United States

Chicago, Illinois, United States

• Employee Engagement – Create and manage quarterly virtual events to promote staff engagement. Develop benchmarking system that supports employee focused metrics on performance, engagement, and professional growth. • Cross-functional Collaboration – Routinely gain buy-in from cross-functional team. Collect feedback and ensure adoption of streamlined and prioritized status reports across all internal teams. • Personnel Management – Maintain records of all personnel-related data (payroll, personal information, leaves, turnover rates, 401k). Collaborate with 4 outside agencies to efficiently execute HR functions (payroll, benefits, insurance, audit). Perform onboarding and update records with new hires.

Remote

• Audio Production – Complete post-production mixing for recorded songs, sound effects, and dialogue. Write, build, and produce songs and tracks from idea to finished product.• Tech Management – Set up, troubleshoot and test microphones, musical instruments, recording software and other recording equipment.

Greater Chicago Area

• Project Management – Led operational programs that were highly complex and cross functional in support of the camp experience and workplace while continuing to improve process and mitigate risk. Played a key role in setting and evaluating organization OKRs. Ensured projects were scoped properly, well-planned, executed efficiently, properly documented, budgeted appropriately, and delivered with high quality. Coordinated all travel for 850+ campers and staff, year-round events, and professional conferences. • Problem Solving – Used root cause analysis to solve complex technical issues in Beber’s four websites as well as all networking and IT functions across two facilities.• Process Improvement – Selected and implemented project management software to increase team productivity, standardize software implementation projects and report on team metrics. Built new form intake process for all camper and staff forms focused on electronic submission and efficiency based on stakeholder feedback. Redesigned and streamlined financial aid process for camp families to best help the financial aid committee effectively and efficiently allocate $250,000+. • Customer Impact – Developed and implemented registration strategies to fill camp capacity to 94% in the first 72 hours after opening registration. Designed and led external and internal communications strategies. • People Management – Successfully recruited, hired, and trained 120+ seasonal summer staff required to run a safe and successful camp operation. Supervised and mentored an operations team of 15 direct reports. Nurtured and fostered relationships with multiple stakeholders including existing and new camp families, team members, board members, community members, and external vendors. • Budget Management – Regulated all operational expenses and tuition revenue of a $4 million budget.

Chicago, Illinois, United States

• Event Management - Negotiated and executed all artist hospitality and logistical contract terms, and facilitated all payments for 400+ shows throughout the calendar year at the Chicago flagship location. Drafted and presented offers to book 65+ shows per summer season at the Chicago Riverwalk location.• Communication - Managed all interactions between the venue and artists, artist management, and their fans leading up to and including the day of show to provide an exceptional concert experience. Collaborated with the operations department and security personnel to create efficient operational elements for each show and ensure our team was properly prepared to meet artist and guest expectations.

Nashville Metropolitan Area

• Marketing - Worked in partnership with the marketing department to create best practices for ticket sales strategies and forecasts for all upcoming events.

Nashville Metropolitan Area

• Customer Service - Fostered a customer-first focused experience for all guests that attended either a show or private event. Additional responsibilities included managing all phone lines and main email account, deescalating guest complaints, arranging tours, assisting guests with reservations and ticket purchases, and arranging transportation for guests upon request.

Mukwonago, Wi

Urbana, Il

Mukwonago, Wi

Champaign, Il

Skokie, Il

Mukwonago, Wi

Mukwonago, Wi

Mukwonago, Wi