- Investigated and debugged unexpected behaviour, crashes, or ANRs reported by games studios with a focus on mobile and web development- Heavily focussed on Android, covering a broad range of areas such as input, native-plugins, and build pipelines- Profiled customer apps then suggested optimisations and advised on best OS-specific practises- Created demo projects for customer use, including in cases where APIs weren't exposed by Unity- Collaborated with QA and Platforms R&D to find suitable workarounds to known bugs- Developed, improved, and maintained internal tools to ensure efficient team workflows- Built rapport and empathised with customersGames I'm credited in (thanks devs!)- Prince of Persia: The Lost Crown- V Rising

- Founded the Unity Products Support team (Floating Licences, Forma, Reflect)- Authored technical documentation in Unity's public Knowledge Base- Supported all Engine Features and Platforms (iOS, Android,WebGL, Windows, OSX, Linux)- Supported users on NDA Platform Forums (PS4, Xbox)