Shipped six features, including a transformative system-wide update to permissions and access control management, that advanced platform sophistication and usability.Led the design team in design system contribution and modeled how well-structured shared libraries and well-documented files can drive consistency within feature teams and pave the way for a product area’s subsystem.Mentored multiple designers to help them elevate their craft, develop strategic problem-solving skills, and improve their communication and influence skills.Thoughtfully implemented and iterated on patterns and components to ensure a cohesive end to end experience.

Increased pace of development across all cross-functional product teams by saving 2.06 years of engineering time as a result of 206 adoptions of 14 components over 215 days.Collaboratively created all system components and used innovative building techniques to build fully-configurable components in Figma that emphasized usability and meaningful parity with their React counterparts. Established and managed seven libraries of design resources to improve designer and engineer collaboration.Crafted a system of color palettes and tokens to simplify design choices while enabling more creativity and improved accessibility compliance.Mentored designers and helped them grow in key areas such as strategic problem solving, design quality, accessibility compliance, and interaction design.

Redesigned the event discovery filtering system by conducting generative and evaluative research to uncover user needs and by working with our backend engineers to surface relevant event information. This led to a 300% increase in conversion rate for logged in users.Created a strategic vision for a cross-surface redesign of the event discovery experience that led to the redirection of development teams and resources to create new features and improve existing ones.

Increased the presence and value of the Follow feature across all consumer surfaces, resulting in a 428% increase in attendees following organizers over eight months, up to 10.7M follows from 2.5M follows.Partnered with the editorial team to create a surface for curated content that resulted in attendees converting at a 20% higher rate than our other leading surface.

Created vision-level explorations for eBay search features to make its primary source of revenue more effective by leveraging improved IA, interaction design, and visual design quality.Led iterative improvements to eBay's item discovery flows, balancing competing stakeholder priorities and revenue-driven constraints to enhance user experience while maintaining the profitability of high-impact features generating hundreds of thousands in annual revenue.

I spent two years studying the ways that the relationship between business and creativity can be used to build brands, create products, and tell stories, all while working alongside immensely talented peers from a myriad of disciplines.

I joined the innovation studio’s creative team to connect people with products and brands in personal and memorable ways. I worked alongside storytellers and engineers to create a series of real-world narrative experiences to launch the newest version of Google Maps, and ensured that each part of the experience was carefully orchestrated to be engaging and memorable while planning for unforeseeable outcomes.

Completed a full-time immersive program in User Experience Design. After over 600 hours of hands-on, project-based learning alongside developers and other designers, I’m well versed in the skills and processes fundamental to user-centered design. Through my work at General Assembly, I’ve combined my passions for design, technology, and the science of human behavior into the ability to create meaningful experiences.

Previous positions held:Higher Education Sales Associate / July, 2013 - January 2014K-12 Education Sales Associate / June, 2012 - July, 2013I joined SmartBrief as a member of the Education Sales Team, adapting to a busy, cross-country travel schedule to build client relationships and secure new business. After using my graphic design skills to build an entirely new system of marketing materials and client communications, I was promoted to a planning and strategy role. From there, I utilized my thorough knowledge of our audience’s behavior and our suite of products to design campaign strategies for advertisers across a wide range of industries, including Higher Education, K-12, Professional Development, Food & Beverage, Biotech, Energy, Construction, Chemicals, Tech, Telecom, and Aerospace.

Worked on a cross-functional team of marketing, sales, research, and finance specialists to generate content that would drive awareness of the Wakefield brand. Content included press releases, social media activity, and research analysis.

I worked closely with a team of designers and developers to create an engaging mobile experience for consumer entertainment. I also conducted research and analyzed data on behavioral and technological trends in order to implement a competitive product strategy during a period of significant market change.

Immersed myself in the brand and culture of one of the largest scientific and educational institutions in the world. By the end of the internship, I had created digital artwork for hundreds of products and programs which have been used on Amazon, iTunes, Netflix, Xbox, the National Geographic store, and a wide range of other retailers and services.