Alex Rix Email & Phone Number

Basingstoke, Hampshire, United Kingdom

Basingstoke

Pricing Services Delivery Manager

Basingstoke

Insurance Project IT Lead

• a Team lead position carrying forward the responsibilities from the system consultant role and delegating those not within the remit of the role. Recruiting and training development and support resource within a team.
• Ensured deliveries into production for both UK and Irish teams were reviewed and enforced adherence to AA standards and procedures and champion new development process within the Irish management teams and implement.
• Took on support management role to coordinate resource allocation to support duties alongside development work
• supported the move of servers to a central platform through analysis and coordination of development and configuration activities
• Performed interim support for CTI integrated application used by majority of call centre agents with a softphone component. (.NET, ADAM, Genesys)
• Oversaw development of a central payment gateway module within Ireland and SEPA compliance

Basingstoke

• Worked with the development and project managers to identify priorities and schedule resources accordingly. Communicated expected development radar to UAT teams and Project managers for clearer understanding of.
• Maintained project plans for both The AA Ireland Team and Travel UK teams on a regular basis, tracking progress and estimated delivery dates.
• Hit the ground running with coding of a project to retain clientele post regulation changes re Gender discounts, in Oracle PL/SQL and Oracle Forms
• Created Lifecycle documentation (design, technical specification, requirements traceability matrix, unit test plans/ results, code review, UAT handovers, systems testing and support handover)
• Worked alongside Development and Project managers to schedule development tasks for 5 developers based on business priorities.
• Ensured deliveries into production for both teams were reviewed and enforced adherence to AA standards and procedures.

Marlow

• Managed Projects with off-shore development resource and integrated with internal developments. Managed a team of 6 in-house technical individuals (.NET developers, Microsoft CRM resource, Testing resource, and.
• Coached team members in SQL query creation and optimising data retrieval
• Managed off-shore development resource for web portal project, a key project requiring a strict delivery schedule to retain key customers. Coordinated internal and external resources (3rd parties both on and off shore)
• Advised business regarding new external website design and development, and worked with off-shore resource to estimate DotNetNuke development costs and schedule.
• Coordinated numerous deliveries including a new Large fleet system release, Small fleet PDA tracker system updates and the roll out of large fleet PDA tracker for consumables with 3rd Party development companies and.
• Liaised with Central SharePoint resource and advised on potential implementation approaches for the roll out of SharePoint to the UK.

Managed a team of developers (.NET, Remedy, Salesforce and DBA resources), plus contract and 3rd party resources. Prioritised and ensured delivery of a number of projects and smaller developments often with conflicting priorities. Team coaching aided by a development background.

• Designed and developed intranet and extranet applications and business solutions and Sharepoint administration.Key Achievements:
• Completed the Europe wide business critical migration of the 2001 implementation to the SharePoint Portal Server 2003 product family
• Designed and implemented a development request tracking tool and project tracking/ timesheet suite of applications.
• Instigated a standard look and feel for internal applications and initiated the move towards the.NET platform for application development
• Introduced the Smart Client concept to development teams within the central IS platform and oversaw contracted resource for a local IS development project.Responsibilities:
• Development work using Oracle & PL/SQL, ASP, ASP.NET, DHTML & ADO.

• Worked on Insurance and pension based applications and batches, full software development lifecycle experience.Key Achievements:
• Key member of Y2K Development and Analysis Team.
• Recognised for ability to adopt new skills and retained after Y2K for Oracle developments and projects Responsibilities:
• Development work using Oracle, Forms, UNIX & PL/SQL.
• Analysis and Design of Client server and Mainframe systems.
• Development work using CICS, Cobol and DB2.