• Serving as primary leader within Agile Apps & Analytics for integrating portfolio prioritization approaches from corporate strategy to team-level task management. Working hands-on with leaders and specialists across the Bio-Rad organization to rationalize and optimize delivery processes related to GCO Digital Commercial Excellence teams and their associated IT delivery teams.• Providing internal thought leadership and coaching to Global IT teams on project management methodologies, tools modernization, stakeholder collaboration and organizational troubleshooting.• Key member of Global IT transformation team with CIO visibility, tasked with creating organization-wide delivery metrics, Agile SOP, internal processes, and tools needed for delivery success and continuous improvement. Includes development of next-generation portfolio, project, and task management POC for all Global IT teams.• Utilizing knowledge of portfolio management lifecycle to support and troubleshoot new processes for incoming business requests via ServiceNow ITBM and other work management tools, such as Jira and Smartsheets.• Collaborating with DevOps tools implementation teams to align delivery of process changes.

• Led a combined team of up to 25+ personnel providing ScrumMaster, Product Owner, QA testing and release management expertise to support the Global IT Agile Apps portfolio. This included team and strategy development for B2C/B2B ecommerce, HR, CRM, and Integrations.• Collaborated with Global IT PMO to standardize agile practices, capacity planning, resource allocation, compliance, and quality management (21 CFR Part 11, SOX). • Coordinated with teams and specialists across Bio-Rad business units as needed for project delivery, organizational troubleshooting, capacity planning, and sharing of tools and methods.• Drove stand-up and introduction of full Atlassian suite of tools to support agile development, including Jira Software, Confluence, and BitBucket to support greater team velocity and flexibility.• Coached and developed key personnel responsible for driving change within our development teams. Provided hands-on problem solving appropriate to each team’s level of agile maturity.

• Established a new team built from existing personnel, intended to kickstart agile development practices within Bio-Rad Global IT organization. This grew into a combined team of project managers, business analysts and QA testing professionals. The transition effort included retraining, agile coaching, tools transition and hands-on collaboration with team members.• Served as the main driver of a broad organizational change from waterfall to agile development methodology. • Collaborated with Global IT PMO on standards for agile practice, compliance, and quality management. Modernized tools and processes to support greater team velocity and flexibility.• Supported B2C/B2B ecommerce, HR, & CRM development across the Global IT Agile Apps portfolio.• Integrated and implemented digital product development strategies for the bio-rad.com ecommerce platform.• Supported continuing global SAP ERP implementation with geographic expansion of full ecommerce functionality.

• Established new role in existing eBusiness organization as project management lead, providing coherent and clear direction for a portfolio of business-driven projects. Stood up a lean project management organization to provide detailed process and organization consultation to the larger Global Commercial organization, to improve the likelihood of project success. • Balanced and managed relationships between major parties in large-scale ecommerce projects, including business stakeholders, IT, and third-party system integrators.• Managed eBusiness roadmaps, prioritization, and capacity planning for large projects affecting the Bio-Rad ecommerce stack including multi-year ERP implementation and ecommerce platform replacement.• Daily coordination of 4-5 analytical subject matter experts as well as management of PMO personnel.• Led expansion of program portfolio into non-B2C ecommerce efforts, including a SFDC channel partner portal and development related to managing global strategic pricing.

• Working closely with LSG eBusiness leadership to transform the organization toward consistent, objective program backlog prioritization, including organizational processes, tools and responsibilities.• Leading the analytical team for program prioritization and release scheduling for $1MM+ in projects per month.• Responsible for project management for all projects undertaken by LSG eBusiness.• Managing integration of eBusiness project discovery and analysis with new User Experience organization.• Balancing and managing relationships between major parties in large-scale eCommerce projects, including business stakeholders, IT and third party system integrators.

• Served as content lead for multiple internationalization projects for an enterprise ecommerce site, delivering to 138 countries in 10 languages. • Led full spectrum cross-functional project team consisting of development, quality assurance, eBusiness, and marketing communications personnel and managers.• Served as business representative for daily interactions with the project’s system integration provider, Bio-Rad’s development team and international stakeholders in Latin America, Europe, Asia and Emerging Markets.• Provided detailed process and organization consultation to improve the likelihood of project success, using quantitative project management techniques. Also, served as a coach for other project and resource managers.

• Established a sole proprietorship/consultancy to provide services for implementation of quality web sites and applications.• Focused on providing either full project lifecycle project management consulting or turn-key solutions to medical, scientific or technical organizations, including University of California, San Francisco and Kaiser Permanente.• Developed and delivered a customized Symphony CMS-based website for a medical sciences non-profit including visual design and usability refresh of existing templates, XML/XSLT based CMS templating system, analytics needs evaluation and implementation, document library update, site search implementation, search engine optimization. Also worked with the client to develop suitable online marketing and social media plans to augment the new site.• Evaluated and created detailed project scoping for multi-phase web project for a highly visible political advocacy non-profit. Performed technologies evaluation for leveraging existing social media technologies in a unique and creative way and provided the client with relevant resourcing plan.

• Direct responsibility for all projects affecting netapp.com site search and search engine optimization.• Scoped and served as initial project manager for a multi-project, multi-team program to evaluate and implement SEO and site search best practices compliance for 84 content types over 10k webpages. Outputs to be localized to be effective in 30 different geographic areas.

• Responsible for public-facing web properties of NetApp, a Fortune 1000 company with 2009 revenue of $3.5 billion, including site management and project implementation. Coordinated shared duties with one other web project manager.• Assembled and managed over 13 multidisciplinary project teams in a strongly functional organization, with up to 6 efforts with varying scale being managed simultaneously, and core team members present in California, North Carolina and Bangalore, India.• Served as point of contact for internal customers and stakeholders up to the executive level, ensuring customer satisfaction. Also served primary point of contact for engagements with design and SEO vendors, as well as evaluating design vendors for long-term engagement potential.• Worked as a core member for 5 months in reviewing and reconfiguring departmental project management process, serving as an authority in project management best practices as defined by PMI, and providing guidance to other project managers in resolving project issues. Built out project management tools in Excel as needed, including level of effort and costing estimation and scheduling templates.• Managed $90k online library renovation project comprised of graphic and user interface redesign, information architecture changes and new backend technologies. Coordinated with UI vendor to produce usability testing of new interfaces. Served as lead in responding to subsequent customer input.

Contract Web Project Manager dedicated to and on-site with NetApp in Sunnyvale, CA.* Responsible for public-facing web properties of a Fortune 1000 company with 2008 revenue of $2.8 billion, including site management and project implementation. Coordinated shared duties with one other web project manager.* Served as primary point of contact for engagements with design and SEO vendors. Evaluated design vendors for long-term engagement potential.* Managed significant online library renovation project comprised of graphic and user interface redesign, information architecture changes and new backend technologies. Coordinated with UI vendor to produce usability testing of new interfaces.* Assembled and managed multi-country, multidisciplinary project teams in a strongly functional organization. Served on evaluation team for organization workflow improvement.

• Led detailed scoping and planning process to design and implement enterprise-scale web content management system and customer-oriented fitness services website valued at $250k+. Involved a customized instance of web CMS Expression Engine and training personnel in effectively utilizing AJAX in user interfaces.• Formed and managed a cross-functional team including an assistant project manager, marketing, copywriting, information technology, business systems development, and web development. Implemented persistent project management approaches within a politically difficult environment with no project history. Assisted the UCSF organization in learning to interact with professional project management processes through all phases of the 12-month project lifecycle.• Analyzed and optimized business and project process through qualitative analysis of business work flows to put into place adequate content and technical website support organizations.• Produced detailed customer needs analysis through direct interaction with external website users and created a management plan for 30+ non-technical stakeholders to ensure project success.

• Responsible for the day to day operation of SFSU quantum optical research project.• Utilized FORTRAN to generate supercomputer simulation code, authored scripts for Mathematica and MATLAB, and constructed graphics simulations based on simulation results.• Authored articles to peer-reviewed physics journals.

• Coordinated and executed a large-scale centralization project through the conception, discovery, implementation, and continuous process-improvement project phases which minimized staff record-keeping hours while reducing company billing cycle from 3+ weeks to 2 days through automation of essential administrative functions.• Implemented extensible, web-based application architecture to manage internal data handling.• Developed a prototype for field record entry on hand-held devices running Microsoft Pocket PC software.

• Developed a new corporate expense report and timecard system to replace paper system, and an electronic document management system to handle delivery, approval and archiving of electronic documents• Responsible for coordination, assembly, editing, and production of marketing and technical proposals for NORESCO’s West Coast energy services operations.• Worked with Project Development staff and Sales personnel to reach development goals of $32MM in 2002 and $28MM in 2003.• Researched, documented and produced strategic analyses and competitor profiles for executive staff.• Participated in all aspects of proposal generation, from presentations for customers, to assisting in energy-use surveys and processing data for use by energy engineers.