Alexsa Trusty Email & Phone Number

United States

-Assist in Merchant Risk’s efforts to collect past due balances from merchant partners. -Responsible for outreach to merchants and negotiations on payments while reporting directly to the Merchant Collections Manager. -Assist the Merchant Collections Manager with creating a more robust automated collection process to efficiently contribute toward reporting.

-Policy, procedure and process expert who utilize knowledge to contribute to ongoing reporting, highlighting trends and insights that will improve the customer experience. -Contributes to cross functional projects and tasks, like becoming a subject matter expert for specific merchants, product launches, or escalated customer trends.-Supports the onboarding.

-Solves customer issues efficiently, effectively, and empathetically-Communicates with customers using email, and when appropriate, phone-Collaborates cross-functionally to drive resolution of customer issues-Engages with cross functional partners (Compliance, Legal, Risk, Product, Communications, etc.) to spearhead remediation of thematic.

Durango, Colorado, United States

-Responsible for assisting the Associate Director of Admission in providing leadership to Admission Counselors, student ambassadors, and other recruitment staff while carrying out significant responsibilities within recruitment, outreach and territory management to assist the Office of Admission with meeting enrollment goals. -Assisted in the development.

Durango, Colorado

-Managed outreach and recruitment efforts in specified geographic territories, while contributing to the development and implementation of a comprehensive and data-driven undergraduate recruitment plan. -Participated in all aspects of outreach and recruitment, in a fast-paced work environment. This included applying a proactive approach to learning about.

Dallas/Fort Worth Area

Booster Enterprise: Fitness, Fun Run company helping elementary schools fundraise.-Assisted in leading over 25 programs on school campuses andresponsible for all day-to-day program operations, communication, and details to ensure an incredible experiencefor students. -Responsible for event management details including overseeingteam delegation.

Cusco Province, Peru

Ingles Superior: Education Institution that teaches English to students of all ages. -Created a variety of curriculums and projects to teach native Peruvians the English language -Advised students on a sense of accountability for their own choices and their impact on their prospects for academic and social success.-Assisted in marketing cultural events.

Durango, CO

Volunteers of America Southwest Safehouse: Non Profit organization that provides housing and resources for women and children who are survivors of domestic violence. -Engaged, communicated and provided protection of both the emotional and physical well-being of women and children who are survivors of domestic violence. -Maintained highly confidential and.

Volunteers of America Southwest Safehouse: Non Profit organization that provides housing and resources for women and children who are survivors of domestic violence. -Responsible for recruiting, orienting and placing over 100 volunteers, communicating with partner agency staff and maintaining data.-Managed and assisted with monthly budget, financial.

Bryan/College Station, Texas Area

The Reynolds and Reynolds Company: Automotive Retailing Company-Organized department with scheduling meetings, answering phones, coordinating travel, ordering supplies, tracking and organizing meeting notes.

Bachelor'S Degree, Psychology

Activities and Societies: Texas A&M Project Sunshine: Group Social Chair for an organization that provides free programs and services to.

Spanish