Alex Sutton Email & Phone Number

Brentwood, Tennessee, Us

* Provide technical leadership and guidance to three teams to ensure delivery of high-quality software products on time and within budget. * Develop and implement technical strategies and roadmaps aligned with business objectives and goals. * Ensure that teams follow software engineering best practices for design patterns, testing frameworks, and code quality standards. * Mentor and coach team members to help them grow their technical skills and progress in their careers. * Collaborate with cross-functional teams to ensure seamless integration of interfaces and microservices with other systems. * Manage project schedules, budgets, and resources to ensure on-time and within-budget delivery. * Identify and mitigate technical and business risks that could impact project timelines or outcomes. * Communicate effectively with stakeholders at all levels of the organization, including executives, business owners, and technical teams.

Brentwood, Tennessee, Us

* Designed and oversaw development of asynchronous services environment using Bash, Python, Apache-Airflow, and CentOS/AWS Linux. * Managed integration projects from discovery to sign-off, including requirements development, UAT planning, testing, and customer interfacing. * Oversaw QA, release, system design, and operations for all asynchronous infrastructure and codebases on AWS, Python Unittest Frameworks, AWS Linux, and Apache-Airflow. * Implemented various asynchronous data pipelines from customers and third-party vendors using Python, Apache-Airflow, and SQL. * Improved system data quality through interventions using Python and SQL. * Researched and designed a scalable direct booking engine with a flexible interface for third-party booking workflows using Ruby and SQL. * Trained and mentored junior staff in data engineering principles, software architecture, Python OOP design, SQL, Bash, Linux operations/automation, networking, AWS, and software development lifecycle management. * Assisted and taught various debugging strategies across different codebases, languages, and disciplines, including .NET, Ruby, Node.js, AWS Linux, and Networking/DNS.

Nashville, Tennessee, Us

• Provided expert consultation on various challenges faced in the "gamification" space, leveraging knowledge of human behavior to improve user engagement and retention• Collaborated with the product team to structure reinforcement schedules to expand the usability of the app beyond its minimum viable product (MVP), leading to increased user satisfaction and retention• Developed a deep understanding of the principles of human behavior and psychology, allowing for identification of counterintuitive pitfalls of building a "Skinner box" and making recommendations to ensure the app's design was user-friendly and ethical• Assisted in reviewing and editing investor pitches, ensuring that the messaging was clear, concise, and compelling to potential investors• Worked with the team to develop innovative ideas for further ways to monetize the app, including exploring potential strategic partnerships and identifying new market segments to target.

Portsmouth, New Hampshire, Us

• Consulted with programmers on project scope, requirements, and timelines to ensure alignment with client expectations.• Fielded questions and concerns from programmers and provided guidance to address technical issues as they arose.• Collaborated with clients to understand their needs and preferences, and ensured that the programmers' work met their requirements.• Prioritized tasks and allocated resources effectively to enable on-time completion of work.• Contributed to the development of best practices for engineering management and process improvement.• Successfully managed the project to completion within the specified timeline and to the satisfaction of the client.

Nashville, Tennessee, Us

• Conducted a thorough assessment of the company's technology systems, identifying issues and interviewing stakeholders to prioritize necessary interventions across various products and internal teams.• Developed and championed a comprehensive plan for the creation of a new technical development team to address current and future technology issues, leveraging personal contacts and working closely with HR recruiters and executives to identify top talent.• Led day-to-day technical calls and tasks, including managing development tasks, stand-up calls, and mitigating email deliverability issues. Conducted research and implemented software and services to solve issues in sales processes, managed implementation and rollout of new software features for various products, and developed minor Python-based data transformation scripting.• Successfully managed a team of 4 programmers working on multiple discrete tasks with short timeframes across several environments.• Provided crucial support to the sales team by leading the rollout and maintenance of a new search engine syndication tool, resulting in improved sales process and customer engagement.

Nashville, Tennessee, Us

* Collaborated with the CEO to identify market opportunities and directed all technology efforts towards capturing those markets. * Addressed business-driven concerns such as investor relations, sales, marketing, and overall operations. * Managed the entire technology stack, including data, software, devops, server architecture, and core feature development. * Oversaw the hiring and leadership of half a dozen contractor teams across React.js, Ruby, iOS, and Android development, ensuring timely delivery of quality software products. * Conducted research and implemented new technologies such as sentiment and grammar analysis packages (Python/NLTK) and AWS machine learning library (AWS Comprehend/Rekog) to improve platform capabilities. * Led the successful migration of important services from Heroku to AWS and transitioned to a relational Postgres implementation on AWS RDS instances to improve I/O performance. * Designed and developed the entire code stack for the core collection and analysis algorithm from scratch, honing its codebase, architecture, deployment, debugging, and maintenance. (Python, Postgres, NLTK, AWS EC2/ELB, Heroku, Linux, Bash)

Nashville, Tennessee, Us

• Developed an algorithm from scratch to analyze social media behavior of college athletes, creating a "score" system that identified at-risk behavior and helping ensure student-athletes' social media presence aligned with the values of their team and school.• Configured and deployed the algorithm in AWS, creating a scalable and reliable infrastructure for data processing and analysis.• Led a team of developers in building and maintaining the platform, overseeing all technical aspects of the company and working closely with the CEO to set and achieve business objectives.• Contributed to the company's growth and success, helping raise significant funding and driving revenue growth through innovative product development and effective team management.• Demonstrated exceptional technical and leadership skills, earning the trust and respect of colleagues and stakeholders and becoming a critical member of the executive team.

Nashville, Tn, Us

• As the fourth technical hire at SmileDirectClub, led the design and implementation of a robust CI/CD pipeline using Ansible, Jenkins, and AWS Boto, enabling streamlined code deployment and faster time-to-market for the company's telehealth eCommerce platform.• Spearheaded the complete design and configuration of SmileDirectClub's AWS environment, including setting up VPCs, designing network topologies, and implementing robust security protocols to safeguard against data breaches.• Served as the go-to technologist for all early-stage startup problems, including running cables, debugging phone systems, and resolving connectivity issues with enterprise-grade 3D printers.• Built various utilities to meet the CTO's specific needs, including automations to help the call center visually track call queues, and mentored and taught colleagues across the organization to help them better understand and leverage technology.• Contributed to various aspects of software development, from feature design and coding to testing and deployment, using technologies such as AWS, Python, and Ansible.

Bethesda, Maryland, Us

* Spearheaded R&D efforts for bleeding-edge cybersecurity solutions, serving world governments and leading customer interface and daily operations management * Tracked, analyzed, and mitigated new attack tools using Java, Bash, and Python, while developing new strategies to stay ahead of the curve * Developed blade-server-based system to simulate real-world network traffic, monitor system health, and showcase attack and mitigation effects for high-level product demonstrations (Java and Bash) * Architected cloud-based web services structure with disaster recovery and security focus, cutting recovery time from hours to minutes using AWS, Linux, Bash, and SQL * Designed and implemented customer-facing monitoring system with email notifications of service interruptions and historical logging using Java and Bash * Produced production-level DDoS attack reports for carrier-grade clients using BIRT, Java, Python, and Bash * Built a system to capture and retrieve manufacturing information for products using Java and SQL * Led a crisis management team of six employees to obtain Common Criteria certification in record time * Managed phone system administration, computer hardware assembly, network diagnostics, customer support, technical sales consultation, employee orientation/education, and in-house IT support, among other responsibilities.

• Managed Windows Server 2003 farm running Citrix Metaframe Presentation Server delivering Reuters Trader application to the trading floor of the New York Stock Exchange • Wrote system of login scripts to circumvent flaws in the interaction of Windows, Citrix, and Reuters’ programs and stabilize environment (Batch)• Designed procedure to allow seamless, incremental rollout of new software to subgroups of users (Batch and Citrix ICA)

• Assisted Field Technicians with advanced technical issues resulting in happier customers and repeat business• Managed scheduling and dispatching of Field Technicians