Alex Tang Email & Phone Number

Canada

Toronto, Ontario, Canada

• Provide guidance and support to the Operations, Projects, and Management Office to help advance the organizational goals as well as objectives.
• Business Analysis
• Project Management
• Strategic Planning & Forecasting
• Third Party Vendor Management
• Contract Negotiations

Toronto, Ontario, Canada

• Development of long-term operational strategies including: client support, sales, product development, and project management
• Overseeing project finance, quality, and reporting
• Managing sales operations, budgeting, and client engagement strategy
• Product development management

Toronto, Ontario, Canada

• Leading project delivery teams
• Lead and manage project implementations
• Manage stakeholder requirements, expectations, and change management
• Responsible for organizational project planning, control, and delivery
• Mentor and train project team members helping to create organizational standards and process
• Product development and training

Toronto, Canada Area

• Lead and manage project implementations
• Manage stakeholder requirements, expectations, and deliver change management.
• Coordinate and track project milestones and deliverables including facilitating status update meetings.
• Facilitate new product launches, custom client application, configuration, and installation.
• Author project scopes, plans, schedules, and requirement documentation, and test scripts.

Toronto, Ontario, Canada

• Development of long-term operational strategies including: client support, sales, product development, and project management
• Overseeing project finance, quality, and reporting
• Managing sales operations, budgeting, and client engagement strategy
• Product development management

Toronto

• Core member of a Toronto based start up company for social media consulting and food review
• Responsible for business operations, marketing, sales, and advertising.
• Continually challenge entrepreneurial spirit with leadership, management and idea generation.
• Developed a successful business model for the company, reaching profitability within the first six months with a 20% revenue growth expected in the current fiscal year.
• Proactively sought and attained sponsorships with McDonald’s, Yellow Pages and Flight Centre.

Toronto

• Lead and manage the implementation of concurrent client gift card & loyalty program projects.
• Manage stakeholder requirements, expectations, and deliver change management.
• Coordinate and track project milestones and deliverables including facilitating status update meetings.
• Facilitate new product launches, custom client application, configuration, and installation.
• Author project scopes, plans, schedules, and requirement documentation, and test scripts.
• Supervise QA procedures, including user acceptance testing and live system launches.

• Montreal Distribution Centre Project (CA$250 million)Responsible for carrying out project objectives within a multidisciplinary team environment
• Authored project documentation for management review and stakeholder approval.
• Performed business operational analyses to set project requirements.
• Planned, coordinated, and chaired daily and weekly meetings with stakeholders and/or management to align project timelines, monitor progress and ascertain expectations. Accomplishments
• Developed and delivered in-house Change Management for new inter-organizational communications between internal and external stakeholders.
• Initiated workshops and developed SOP’s for new transportation dispatch operations for national distribution across Canada.

Assisted in the creation of daily teaching plans as well as course curriculum for students.Delivered class lessons as well as facilitated class activities for grades 1 - 6.Continually provide assistance in school events and on class trips

• Maintained healthy store inventory levels and managed a team of ten store associates.
• Monitored and tracked the flow of product to and from the Montreal distribution center.
• Produced work schedules and evaluated performance of subordinates.
• Conducted training and educational sessions for new and existing employees.Accomplishments
• Developed new standardization for replenishment process yielding a 16% increase in productivity.
• Designed and implemented new corporation standard worksheet templates that improved interdepartmental communication by reducing the likelihood of misinterpretation.

• Maintained healthy inventory levels for the entire organization – two locations
• Customer sales associate
• Key holder and associate Manager on duty