Alex Thomas Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

• Oversee seamless operations at Uolo Tekie in Telangana and Karnataka regions.• Manage implementation support for schools, contributing to a cumulative revenue of INR3Cr• Direct a team of 12 School Success Managers, coordinating content efficacy, teacher training, dashboard oversight, troubleshooting, collections, and event coordination.• Focus on retention and renewal through effective program execution and relationship building with partner schools.• Previous assignment - Business Development:• Develop new business opportunities by networking with prospective schools in Bangalore and Tamil Nadu.• Collaborate with a team of Business Development Managers on the ground.• Contribute to the development of Go-to-Market strategies for the school segment, in response to post-COVID market dynamics, in close collaboration with company founders.

Bengaluru Area, India

Spearheading B2B Sales Operation for Bangalore.Leading a Team, to achieve Revenue Targets for 'in-school' and ‘After-School’ Products. Achieved a combined revenue of INR 1Cr for the yr. 19-20Developed and implemented Go-To-Market strategy to drive sales, and brand objectives.

Sharjah, United Arab Emirates

Operational Management : Manage day-to-day operations of the grocery section, including stocking shelves, managing inventory levels, and ensuring product availability.Sales and Revenue Generation:Monitor sales performance, analyze trends, and identify opportunities for growth.Vendor Management and Procurement:Build and maintain relationships with suppliers and vendors to ensure timely delivery of goods and negotiate favorable terms.Compliance and Safety:Ensure compliance with company policies, procedures, and regulatory requirements related to food safety, hygiene, and sanitation.Managed grocery section at Majid Al Futtaim 'Carrefour', Sharjah & Fujairah. Successfully increased sales revenues for 'Gulf Farm Rice' through effective negotiation skills, reaching AED 380,000 in revenue.

Dubai

. Responsible for ensuring Merchandising, Listing, and Revenue growth for all products of MAN Consumer.· Carrefour business contributed 40% of the total turnover of FMCG Division of the parent company, MAN INVESTMENTS. · Increased sales revenues to AED 380,000.

Guwahati, Assam And Bengaluru Area, India

•Retention Strategy Leadership: Oversaw high-value retention strategies in Karnataka, implementing proactive and reactive measures to retain high-revenue customers at Tata Teleservices Ltd.•Operations Management: Managed agency operations, introducing Management Information Systems (MIS) and daily monitoring mechanisms to track performance milestones efficiently.•Performance Enhancement: Spearheaded customer service delivery efforts in Assam and the North-Eastern States, driving performance in critical areas such as collections, retentions, acquisitions, and complaint management.•Team Leadership and Achievement: Led a team of 20 direct reportees and 250 agency personnel, earning recognition such as the Best Collection and Retaining State in the eastern HUB.•Process Improvement: Implemented Six Sigma projects to correct processes, resulting in outstanding achievements including 97% collections on billing, less than 5% churn rate, and over 40% collections in delinquent cases.

Worked in various capacities, handling multi-faceted roles with India's Leading Telecom Service Providers across the country ( Bengal, Madhya Pradesh, Uttar Pradesh and Kerala).

Bachelor Of Commerce (Bcom), Commerce, B

Activities and Societies: Basketball Team, Social Work, Commerce

Mdba, Marketing, B

Marketing