Alexander O'Neill Email & Phone Number

Whitley Bay, GB

The EIS is a long-established charitable society focusing on the areas of fatigue, testing, measurement, durability and sound & vibration. It offers a unique forum for industrial engineers to exchange ideas and experience.As a director I help create and execute the strategic vision of the Society, ensure its longevity, and maximise its impact over time. I.

Product manager for Simcenter Tire, which comprises of the MF-Tyre/MF-Swift tyre model and the MF-Tool parameterisation software. Responsibilities include:- Defining and executing product strategy and roadmap- Nurturing longstanding relationships with customers, who are typically the world's leading passenger car OEMs and tire manufacturers- Driving.

Gaydon, Warwickshire

This role took the form of an Engineering Doctorate (EngD). Based on-site at JLR for four years, I was embedded in the Tyre CAE Team while I conducted an independent academic research project. The project - sponsored by JLR and the University of Surrey - aimed to scale tyre models between different road surfaces, by developing a procedure to obtain.

Leicester, United Kingdom

• Responsible for the overall performance of a team of 15 PPI Complaint Handlers, including:
• Managing the overall short-, medium- and long-term performance of my staff
• Manipulating vast amounts of raw data to monitor, control and prioritise ‘aged’ cases
• Communicating key changes to the Bank’s process policy to my teamI also trained this cohort of Complaint Handlers and they were quickly one of the best performing teams in the multi-site project, maintaining an average.
• Communicating key changes to the Bank’s process policy to my teamI also trained this cohort of Complaint Handlers and they were quickly one of the best performing teams in the multi-site project, maintaining an average.

Leicester, United Kingdom

Tasked with answering difficult queries for unusual cases and, using my experience and logic, was ultimately responsible for making executive decisions on a range of challenging scenarios. This also included being transferred to establish a new PPI Complaint Handling site, so I also shaped the processes and standards of the teams on-site. The success in.

Hancock, New York

I spent 13 weeks at the infamous French Woods summer camp, which hosts the largest rock programme in the United States. As a 'Rock Shop' counselor, just think Jack Black in the School of Rock and that was my job for a summer - incredible fun!

This target-based role involved undertaking holistic reviews of PPI mis-selling complaints, and making a final decision based on all the evidence available. This was communicated to the customer in a bespoke letter, often involving complex redress calculations. The role demanded high standards for both quantity and quality, requiring an astute attention to.

Engd, Engineering

Mphys, Physics And Astrophysics, First Class

Mphys, Physics And Astrophysics, First Class