Alex Trang Email & Phone Number

Ho Chi Minh City, Vietnam

Managing analytics product deployment and value creation validation for all Heineken OpCos within APAC region.

Ho Chi Minh City, Vietnam

• Pioneer the creation of the Dabi – The Bida app, available on AppStore and Google Play, integrating advanced AI features such as machine learning for sports analytics and computer vision for real-time event analysis.• Leverage data and machine learning to develop a proprietary sport performance analytics and evaluator.• Develop Handicap feature using ML methodology to recommend handicap for each match based on players’ historical performance. • Develop Computer vision product to analyze match events. (in progress)• Orchestrated strategic business development efforts, securing fifteen key partnerships, and attracting 8,500 users, 15,000 transactions.• Lead a cross-functional team of 11 employees, 1 outsourced developer team and 5 freelancers.• Boost user engagement through strategic events, enhancing product visibility and user retention (15% 14-day retention rate)• Spearhead ten events and local tournaments to boost user engagement and attract potential partners.

Ho Chi Minh City Metropolitan Area

• Directed the overall operations of the DM&A practice in Vietnam, reporting directly to regional Solution Principal.• Spearheaded business development and marketing campaigns, including publishing articles, podcast appearances, conference participation, and recruitment initiatives, to enhance the DM&A practice’s visibility and engagement in Vietnam.• Oversaw a purchase order forecasting project for a major manufacturing company, resulting in a 30% improvement in supply-demand alignment.• Oversaw implementation of ChatGPT project for major Vietnamese bank.• Supported integrating analytics capabilities into existing SAP system for a manufacturing client.

Ho Chi Minh City, Vietnam

• Reported to the Director of BICC, leading a team of three Business Analysts, and collaborating with Data Engineers and Data Scientists.• Developed Voice Analytics project with a budget of $300,000.• Enhanced customer propensity predictive models, contributing to a monthly increase of 150B VND in disbursements.• Managed the Collection Development and Strategy project using deep statistical analysis, achieving a 10% efficiency improvement.• Designed performance monitoring dashboards for departmental use cases.• Partnered with the Risk Department to develop regression models and advanced velocity rules for detecting suspicious POS and Sales Agents, reducing response time by 50% and improving flagged actor accuracy by 30%.• Established a Use Case Development Framework and performance tracking system to provide a solid foundation for future projects.

Greater New York City Area

eDiscovery• Expert in eDiscovery Reference Model (EDRM) with 6 years hands on experience.• Expert working on Relativity front-end and back-end.• Managed and performed electronic collections for desktops, laptops, mobile devices for more than 10 matters using EnCase and Cellebrite• Specialized in providing and implementing customized Relativity solution beyond eDiscovery scope to support different type of investigative engagements.• Specialized in investigative engagements for Financial Services and Life Sciences industry.• Specialized in data processing and data normalization for data coming from different countries and languages.• Managed 10+ large engagements with millions of documents and terabytes of data.• Managed 100+ documents productions per request by General Counsel, DoJ, SEC and PCAOB for more than 50 projects.• Cooperated and assisted with more than 10 different law firms on multiple investigations.• Implemented multiple customized Relativity applications and event handlers using C# and AngularJS.• Reduced the client’s document review cost by 30% and document review time by 40% applying predictive coding and machine learning into the document review process.• Led an effort to implement RFP response and Playbook for a winning pitch of a multi-millions dollar engagement.Data Analytics• Led a team of 6 Data Analysts on investigating a kickback scheme in a major pharmaceutical company.• Managed the development of a kickback scheme monitor and alert system using SQL, Python and Machine Learning.• Cooperated in a team of 10 to analyze and support an investigation of a national bankruptcy case.• Implemented data mining and web crawling system on social media sources and SEC database using Python.• Managed the development of a data visualization program, with machine learning component, to predict the upcoming spike of activities between custodians.

Greater New York City Area

eDiscovery• Understood eDiscovery workflow, and had deep experience with Relativity front-end and back-end.• Experienced in working on large engagements with millions of documents and terabytes of data.• Experienced in processing coordinating, data handling and consolidating from over 20 countries. • Managed project setup and documentation process for more than 30 eDiscovery engagements.• Worked directly with internal and external counsel on the review process.• Managed documents production process per request by General Counsel, DoJ, and SEC.• Had good experience and understanding of Second Request and M&A matters.• Implemented multiple Relativity Event Handlers, Applications and script depositories.Data Analytics• Worked with a team of Fraud Examiners on investigating a kickback scheme in a major pharmaceutical company.• Performed in-depth data analytic and implemented complex SQL queries on client’s data.• Implemented and executed data mining scripts on social media sources and SEC database.• Implemented and executed Python context reporting scripts on social media data• Visualized data and analytics result using Tableau dashboard.• Developed advanced data visualization using JavaScripts and d3 API.Fraud Investigation• Assisted members of Compliance department of a multinational bank.• Worked on creating report related to Anti-Money Laundering and OFAC sanctions issues.• Categorized and archived related alerts and suspicious transactions.Information Governance• Assisted with business development for EY Information Governance practice.• Performed testing and evaluation of endpoint searching tools that could potentially be acquired by EY IG practice.• Performed data classification on 400TB database using BigSQl and Hadoop.• Performed data classification on highly confidential intellectual property database.• Consulted clients on implementing and deploying an end-to-end process to protect and governing sensitive data privacy.

Utica, Ny

+ Provided academic assistance to four students each semester in Computer Science, Science, Math and Management courses.+ Achievement: Improved tutees' scores by at least one letter grade.

Utica, Ny

+ Supported sutdents and professors with navigating Windows and Microsoft Office, creating solution to work tasks and projects and enhance users' proficiency.+ Troubleshot and fixed hardware and software malfunctions and maintain lab equipment

Utica-Syracuse, Ny

+ Provided academic assistant for veteran in Utica-Syracuse area who wish to come back to school.+ Covered many academic area, such as : Science, Computer Science and Math.+ Achievement: Improved one tutee's grade in Calculus class, from failing (-60%) to a B (+80%)

Oriskany, Ny

+ Worked on a project of new OTDR (Fiber Optics) device.+ Worked in a team of six, which included 2 interns, 1 computer engineer and 3 electrical engineers.+ Designed the architecture of the device's software.+ Implemented software using C++, based on Nokia Qt Library.+ Designed and implement front-end and user interface software components.+ Used UnitTest and Contract Programming to test and debug software.

Ho Chi Minh City, Vietnam

+ Wrote articles for the magazine, including products reviews, conference news, and BPO (Business Outsourcing).+ Attended technology conferences and expos to stay current with emerging companies and product launches.+ Researched and translated articles from English to Vietnamese+ Achievement: Successfully published over 30 articles.