KidsKonnect is a European leader in SAAS software that enables childcare organizations, host parent care and primary education to devote themselves completely to their core task: the care and development of our childen. We do this by providing all parties involved in the childcare sector with the right information they need to accomplish that most important task, using our comprehensive software solutions. Always, Anywhere, Secure and Safe!As Chief Operating Officer, I will be responsible for quality, security, consultancy, operations, and support. I focus on optimizing our processes, improving efficiency, improving customer satisfaction, and ensuring seamless coordination across departments in the Netherlands, Belgium and UK together with a fantastic and energetic team.

Responsible for the EMEA services organisation. Full P&L responsible for financial and operational goals across all services lines of business, including the Maintenance-, Professional-, Advanced-, and Educational-Services in both sales as well as delivery. Grew the annual turnover $460M in 2019 to over $520 in 2023. Additionally grew margin from 62% to 70% in 5 years. Transformed the services sales and delivery organisation from a Hardware reactive mode to a Solution oriented pro-active mode.Furthermore Alex has been the ambassador and initiator of the Inclusion & Diversity program for Global Services since end 2020. Currently also ambassador and initiator of the social community program.

Responsible for All services Sales and Delivery in the Nordics, Benelux, DACH, CEE and RCIS.

Responsible for Large Enterprice in Netherlands and managing a large external sales team in the Netherlands.

Approx. $75M P&L, serving Global business in EMEA. Responsible for growing OEM services revenue in EMEA.Scope:- Setting strategy and building the organization- Development - Business planning - Pricing strategy- Business case, TCO- Services developmentSales focus on- Supply chain outsourcing and integration- Services (installation, consulting, managed and support services)- Supply chain services: 3rd party integration, imaging & logisticsFocus on specific vertical solutions: Health-care, Defense, Telecommunications, Industrial Automation and Point of SaleHigh growth achievement (>15% YoY) at high Margin.

As Engagement Manager EMEA I am responsible for acquisition and solution of IT outsourcing projects to global, enterprise and corporate accounts. Mission Selling, Conceptive Selling and building customer solutions on contractual, financial and services level. My contacts are C-level, ICT Manager, Business Unit Manager, Board of Directors.Results; 30M outsourcing deal, 13M outsourcing deal and 10M outsourcing deal

Lead Outsourcing Services Consultant responsible for acquisition and solution of IT outsourcing projects to Global accounts. Additionally responsible for different elements of IT outsourcing deal, i.e. Storage, HR, Security, End User Workplace etc. All solution elements have Outsourcing Services Consultant (OSC)on deals reporting into me. i.e. Mission Selling, Conceptive Selling and building customer solutions on contractual, financial and services level. My contacts are C-level, ICT Manager, Business Unit Manager, Board of Directors.Results: 100M outsourcing deal

Engagement Manager EMEA responsible for acquisition and solution of Imaging output projects to Global, Enterprise and Corporate accounts.Results: 20M MPS deal, 10M MPS deal, 2M MPS deal, 2M MPS deal, 1M MPS deal.

Sales responsible for North-East Netherlands

Manager for Telemarketeers