Alex Franco Email & Phone Number

Miami, Fl, Us

Miami, Florida, United States

• Responsible for ensuring bar is fully stocked and operational during service hours • Maintain focus to create complex cocktails with 100% accuracy in a highly distracting environment• Provide exceptional service to every bar guest and create a unique memorable experience• Perform a multitude of tasks simultaneously including handling payments • Stay abreast in bar/cocktail knowledge and master all types of classic/craft cocktail recipes• Practice improving bartending skills for more accurate and efficient cocktail making• Culinary and back end work with bar preparation from syrup making, cocktail batching, liquor orders, etc.

Kendall West, Florida, United States

• Build relationships with all on-site patients • Serves as a patient advocate delivering and providing exceptional customer service• Serves as the gatekeeper for PCP and specialists schedules• Utilize multiple technologies to maintain patient records • Manage office inbound phone inquiries and direct appropriately • Verify patient insurance via phone or website and collects any necessary copays for services• Schedule follow-up and in-house specialist referral appointments as necessary• Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc• Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients

South Miami, Florida, United States

• Track and manage bar inventory including all alcohol and house syrups/purees• Train all bartending staff to ensure bar SOP are accurately performed• Responsible for ensuring every cocktail and house batch met the SOP recipe and expectation• Anticipate the needs of our guest and create a memorable experience• Resolve customer conflicts by providing recommendation and alternative options to ensure 100% satisfaction• Provide support to restaurant management in creating a positive and effective working environment amongst staff

Miami, Florida, United States

• Met and exceeded monthly quota of multiple key targets• Provided an excellent customer experience and 100% customer satisfaction • Stayed knowledgeable on all mobile products, programs, insurance and deals sold in the store• Listened actively and respectfully to customers and evaluate their specific needs • Assessed and recommended the proper product and plan that satisfied the needs of diverse customers

Gainesville, Florida, United States

• Assisted in all managing activities and key holder of retail store • Met daily sales target, opened and closed the store according to standard operating procedures• Balance the till at the end of every shift• Run daily financial reports and reconcile inventory among other tasks • Point of contact for resolving issues with customers• Responsible for managing financial transactions including making deposits at close of business

Gainesville, Florida, United States

Associate Of Arts And Sciences - Aas, Computer Science

Associate Of Science - As, Mechanical Engineering, 3.0