Alexander Volkering Email & Phone Number

Huntleys Point, Nsw, Au

Botany, New South Wales, Australia

• Work closely with various functions from different regions that require shipment from variouscountries and ensure order fulfilment is performed while maximizing plant capacity utilization.• Establish stocking policy for finished products, intermediates, and raw materials.• Ensure all planning and scheduling transactional processes are completed from requirements viathe ERP system.• Develop replenishment plans based on demand triggers and business rules (service levels,MTO/MTS).• Balance aggregate demand and supply in order to decide the best course of action for meetingproduction and delivery requirements.• Collaborate with cross functional team to meet customer requirements.• Co-ordinate supplementary out-sourcing of resale materials to replace shortfalls in localmanufacturing capability in line with Supply Review and S&OP guidelines.• Support Planning Partner in balancing immediate, medium, and long-term capacity demands andimplementing necessary actions.• Maintain ERP system parameters for inventory strategy aligned with business rules.• Develop a stocking strategy for Finished Goods and Raw Materials.• Manage working capital and resources to reduce inventory and manufacturing costs whilstincreasing service levels.• Effectively manages planning requirements, including finish goods, facilities planning, andutilization.• Responsible for SMOG reduction and implementation plans with cross-functional teams.• Adhere to all company rules and regulations, including safety and business procedures.• Ensure prompt and appropriate escalation of difficult/sensitive issues.

Responsible for 4-5 direct reports within the Customer Service Team. Role included hiring, training and performance management of employees and updating training matrix. Assign customer enquiries to team members based on their competencyProviding technical advice and training/mentoring to customer service team members on product and parts, and how to locate information for continuous development of the team. Creating, executing and enforcing work instructions for increased efficiencies in processes. Point of contact for escalated customer enquiry and/or complaints. Processing orders, creating purchase orders, and processing of invoices. Establishing and executing plans on sale of slow moving stock. Reporting into the GM and working closely to communicate and achieve business objectives and outcomes. Assistance to hire and train replacement Production Planner.

Sydney, New South Wales, Australia

Responsible for the planning function of the workshop including scheduling of jobs, assigning resources (parts, equipment, staff) and working with customers to meet delivery expectations. Reviewing hydraulic schematic to create BOMs into the internal CRM software. Planning, scheduling and monitoring production of orders and project work. Managing full lifecycle of mining projects including review of BOMS against hydraulics layouts (Roof Supports, Monorails, Etc), forward planning of stock, ordering stock via internal and external suppliers, managing any shortfalls, entering jobs in CRM, and scheduling the job for production. Assisted the Workshop Production Supervisor with training and advice. Assisted the Customer Service Team with technical advice, performing a 2IC role for customer product enquiry.

Sydney, New South Wales, Australia

Responsible for 10-13 direct report production staff within the workshop facility. Responsible for hiring & training of production team members and updating training matrixes. Creating, executing and enforcing work instructions for increased efficiencies in line with lean manufacturing processes. Reviewing hydraulic schematic to create BOMs in the internal CRM software. Planning, scheduling and monitoring production of orders and project work. Creating, updating and maintaining reports including daily updates of the production schedule, daily project updates, maintaining a maintenance register, maintaining a calibration register, producing test reports, maintaining an asset register. Establishing, implementing and enforcing OH&S policies and procedures including Safe Work Method Statements (SWMS), work instructions, incident reports Assisted the customer service team with technical advice, performing a 2IC role for customer enquiry and escalation.

Sydney, New South Wales, Australia

Commencing in the position of a Hose Assembler, I quickly progressed to working within the warehouse and dispatch team. In early 2018 I was promoted to Customer Service Officer where I managed customer enquiries, provide quotes and processed orders.

Sydney, Australia

Sydney, Australia

Bachelor Of Commerce - Bcom, Marketing

High School