Key Responsibilities:Agile Transformation: Guided teams in adopting Agile, ensuring best practices and effective implementation.Team Charter Development: Created team charters to define roles and responsibilities, enhancing team cohesion.Project Roadmap Creation: Designed project roadmaps to provide clear project vision and strategic alignment.Ideation Leadership: Facilitated sessions to encourage innovative thinking and idea generation.Agile Tools Setup: Managed project boards to track progress and maintain transparency.Change Management Roadmaps: Developed roadmaps for effective communication of organizational changes.Weekly Updates: Produced newsletters to keep teams informed about company developments.Daily Agile Coaching: Provided continuous coaching on Agile principles to build team capabilities.Client Onboarding Support: Assisted high-performing teams with no prior project management experience.Key Achievements:Jira Onboarding: Successfully introduced 7 new teams to Jira, improving project tracking and visibility for up to three weeks ahead.Campaign Delivery Improvement: Reduced campaign delivery time from 4 months to 3 weeks, enhancing project efficiency.Agile Practice Documentation: Created comprehensive Agile practice documentation to aid in team onboarding and continuity.NPS Score Increase: Collected NPS feedback, leading to doubling the rate of openness and positive responses.Cross-Functional Roadmaps: Developed project roadmaps that facilitated planning and collaboration among 3-4 teams across quarters.Scrum Master Training: Trained internal team members as Scrum Masters, ensuring a smooth transition as I moved on to new projects.

Agile Transformation Leader | Operational Excellence | Innovative Solutions- Spearheaded integration of Lean-Agile values, fostering a culture of adaptability and continuous improvement within PriceSpider's Agile Product Delivery Framework.- Innovated an internal geolocation-based scraping system, reducing monthly costs by $10,000, previously allocated to external contracts like Bright Data.- Streamlined backlog management by forming Subject Matter Expert (SME) teams, reducing backlog items from 400+ to under 80, ensuring laser-focused development efforts.- Led development of an internal client widget tool, slashing SLA time from 3 days to just 2 hours per request, enhancing stakeholder satisfaction.- Orchestrated seamless migration from Microsoft applications to Linux, resulting in a 5% cost reduction related to Virtual Machines and Data Centers.- Optimized data processing by strategically migrating and minimizing non-essential SQL calls, achieving an impressive 90% reduction in processing needs.- Spearheaded meticulous Quality Assurance (QA) efforts, ensuring metadata accuracy and establishing comprehensive testing plans for clean and reliable data entry.- Directed end-to-end testing for client widgets in QA, guaranteeing the delivery of polished and high-quality final products.- Introduced tolerance guardrail checks for client accounts, bolstering data integrity and system reliability by preventing the import of erroneous data.- Practiced effective project governance, engaging key stakeholders in decision-making processes, ensuring precise planning, scope definition, and risk management.- Advocated continuous improvement by integrating Agile methodologies like retrospectives, resulting in increased velocity and a dynamic work environment.

- Excellent Communication Skills: Proficient in active listening and effective communication techniques to provide clear and concise information, tailored to the specific needs of customers.- Empathetic and Patient Approach: Demonstrates empathy and patience while addressing customer concerns, ensuring their needs are understood and providing support in a compassionate manner.- Strong Problem-Solving Abilities: Capable of analyzing customer issues, identifying the root causes, and proposing creative solutions to resolve problems promptly and efficiently.- Adaptability and Flexibility: Adapts quickly to different customer personalities, changing circumstances, and evolving customer demands, maintaining a flexible approach to deliver personalized service.- Positive and Customer-Focused Attitude: Displays a positive and friendly demeanor, even in challenging situations, to create a welcoming environment, build rapport with customers, and leave a lasting positive impression.- Demonstrated ability to influence decision-makers and stakeholders, driving adoption of new business processes and technical solutions by facilitating workshops, ensuring group participation, and delivering on follow up action items to solve complex problems- Utilize project management tools such as Jira, Roadmunk, Atlas, Confluence to ensure deliveries are met and solutions have been deployed into production for all platforms PriceSpider has to offer.- Provided mentoring to onboarding team mates by creating training sessions and videos- Collaborator in a fast paced environment to delivery solutions in a timely manner

• Assure proper staffing of the function including strict attention to ratios for adult supervision as provided by BGCA.• Schedule activities on a rotational basis for Club members and assures proper staff supervision is in place by providing equitable and consistent participation in all club activities.• Ensure productive and effective performance by all program staff and volunteers.• Increase visibility of Club programs via posting of daily schedule, announcements of upcoming events and the dissemination of timely information to members and families.

• Implement and deliver relevant after school programming for youth, ages 6-18 that supports the Clubs priority outcome areas of Academic Success, Good Character & Citizenship and Healthy Lifestyles.• Provide regular updates on site challenges, opportunities and best practices.• Steward relationships with volunteers, school staff and parents.• Recruit, encourage and engage youth participants

• Implement the day-to-day program activities in accordance with established standards, goals, agendas, and lesson plans.• Ensure that members are encouraged to participate in programs and receive instruction and constructive feedback.• Demonstrate leadership to assure conduct, safety, and development of members.• Maintain positive internal and external relationships.• Mentor youth to achieve success.

● Satisfied upper management expectations by completing special projects in a timely manner● Organized company software of physical and digital counts of warehouse inventory on a daily basis● Created inventory spreadsheets for Head Quarters and Upper Management● Communicated and cooperated with other department managers to create unity within the warehouse employees