Projects and Key Roles:BSS Transformation at a top tier Wireless Carrier.Middleware Designer Systems EngineerDesign Team LeadArchitect and design middleware services (SOA) for a vendor managed Business Support System (BSS) application stack at a top tier wireless carrier. Middleware exposes over 100 interface operations consumed internally and by external partners covering from 4 major domains pertaining to the BSS stack covering product catalog, order negotiation, order management, billing. Facilitate and manage the progress and timely delivery of artifacts.Present design deliverables to client, seek approvals, identify and resolve gaps, align E2E architecture.Represent Ericsson in Collaborative Solution Design sessions with client and third party partners.Adapt and enhance common data models and interfaces.Member of SWAT teams to address design gaps prior to launch readinessCoach new team membersDefect Resolutions

Professional Services Consulting Division providing Business and Technology Consulting and Technology Integration Services to Fortune 500 companies in Telecommunications, Financial Services, and Healthcare.Projects and Key Roles:AT&TSmall Business Services Bundles for IP Based Services and Add Ons (3 years)Business Solutions ArchitectE2E ArchitectCo-authored the Solution Approach, a high-level view of the End-to-End Architecture Solution in the ordering, service delivery and provisioning space on a large multimillion dollar process and technology transformation initiative to move to IP based services.Designed and documented integration of multiple IT systems supporting Wireless, VoIP, IP-PBX, data services, webhosting with single ordering, coordinated service delivery and provisioning, as well as converged billing. Aligned solution with business requirements, strategic vision, and architectural feasibility.Supported business process design for Sales, Service Delivery, and Customer Care.AT&TIP Transformation for Small Business Services. (2 years)IT Project Manager Project Management Office member, large IT projects for Small Business market. Managed workstream within complex multi-year deployments with 50+ applications and widely disperse IT teams on a multimillion dollar budget.Reported progress, fostered timely delivery of artifacts, coordinated change management, issue resolution, escalations, and compliance with AT&Ts software development process.Briefed project teams, client and upstream management.Concurrently Lead Project Manager for smaller projects. Supervised, guided, and motivated a team of local and off-shore resources. Responsible for full software development lifecycle, schedule, budget and risk management.

Senior Business Consultant at a Management Consulting firm with expertise in Strategy, Program Management, Change Management, and Vendor Management.Projects and Key Roles:U.S. CellularVendor Selection for BSS/OSS replacementBusiness AnalystOversaw functional tracks through the vendor selection process and high-level requirements capture for the replacement of BSS/OSS systems at a regional wireless carrier. Guided teams through creation of requirements documentation and people, processes and technology improvements.Coached teams through preparation of RFP questionnaires, pilot sessions, development of use cases, identification of gaps, and definition of mitigation strategies.

Business/Technical Analyst at a BSS system vendor.Projects and Key Roles:Get, cable provider in NorwayExecuted configuration and implementation of Irdeto BSS’s customer care and billing system, SSRS reports. Agile Development methodology, .NET framework.Captured as is and to be processes, conducted detailed gap and scoping analysis and researched for solutions. Managed review and sign-off of deliverables.Worked closely with development and product owners using the Agile approach.Conducted installations on multi-tiered environments. Performed upgrades of releases at the end of every Sprint. Coached client on test and production environment setup.

During his tenure at BearingPoint, worked in the Communications and Media practices on billing system conversions, document management system conversions, conversion impact analysis, order entry and OSS systems design and implementation, process improvement, interface specifications, requirements management. My roles evolved over time from hands on data analysis and audits to conversion strategy lead, development lead, solutions architect and project management.Major Projects and Roles:Discovery Channel Travel Channel Migration due to spin off.Managed and executed systems and processes migration. Tracked progress, defined scope and managed alignment with program objectives and timelines.County of San DiegoProperty Tax System MigrationIdentified and implemented data transformation and conversion scripts.Nextel MexicoBilling System MigrationPerformed impact analysis on interfaces as a result of the billing system upgrade and estimated level of effort to adapt interfaces.Hawaiian TelcomBSS Divestiture from Verizon WirelssCoordinated multiple converted data audits and established processes.Performed converted account and financial data reconciliation.Performed post launch messaging and order processing fallout analysis between PeopleSoft CRM front end and Kenan billing and Tibco Middleware. AOLConsumer VoIP Service ImplementatiosLead Architect for Order entry, registration, provisioning, account management, billing integration (InfoNova), and implementation for a consumer VoIP solution integrated with the AOL instant messenger and third parties (e.g. Level3, 3PV).AT&TInternet Data Center Operations and Management PortalConfigured asset and inventory management for portal implementation offering platform collocation, web hosting, and managed services.SBC AmeritechWireless Billing System Conversion from mainframe legacy to AmdocsResponsible for determining and implementing conversion strategies of legacy system specific functionalities

Implemented, optimized, and supported BSCS and Targys billing and customer care systems. Performed client site customer support activities.

Acquired by SemaGroup. Now a wholly owned subsidiary of Ericsson.

Pioneered the company’s first comprehensive project schedule detailing the timeline from the prototype until the production of a new car model.

Customized real time supervisory and monitoring system FixDmacs from Intellution for a manufacturing process including graphical interfaces.

Interface develepmont for storage of software version in a Paradox Database

Developed a spreadsheet application for analysis and evaluation of image processing measurement-results from X-Ray laminography of circuit boards.