As an experienced Strategy and Operations Manager, I have experience in leading large complex digital transformation projects, improving operational efficiencies and managing cross-functional relationships. I have lead project teams in financial services and active transport services through which I was responsible for building and strengthening senior client and supplier relationships. I thrive in an environment that relies on insight, determination and relationship management. I bring the ability to build trusted relationships quickly, analyse and communicate information clearly and commercial acumen.
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Strategy And Performance, ManagerAfterpay Oct 2023 - PresentMelbourne, Vic, Au -
Board MemberCaasf | Cranfield Australian Alumni Scholarship Aug 2023 - PresentMelbourne, Vic, AuFoundation providing an annual ~$75,000 scholarship to complete a fully funded global top 50 MBA for the next generation of Australian leaders. -
Strategy & Management Consulting - Financial ServicesAccenture Oct 2021 - Mar 2023Dublin 2, IeLed the Financial Services People Advocacy Network, Banking:- Organised multiple return to office networking days to improve employee engagement, mental health, and team collaborations.- Led Commerical Banking training sessions to upskill colleagues.- Developed new networks within Financial services between various service lines to build greater understanding of Accenture offerings, education of colleagues and greater engagement.Client Project: Top 5 UK Bank, nCino technology platform delivery, $12m fixed contract- Managed design, development and delivery of the nCino loans origination platform, which is based on Salesforce technology, using Agile and Waterfall methodologies.- Built trusted client and partner relationships to coordinate discovery and design workshops, governance, project planning and sign off with c-suite stakeholders and product owners.- Led an internal team of 4 consultants and analysts on rotating placements for design and build. Coordinated with the integration and architecture teams to ensure the design plans met the technical needs and external systems integration. Oversaw the development of features through daily coordination with a team of 30 offshore developers.- Managed financial forecasts for a global project team of 50. I reported and escalated forecast issues and expense tracking in financial review sessions which ensured the monthly forecast profit met contract profit expectations.Client Project: Top 5 European Bank, Banking Platform Valuation Portal, $350k fixed contract- Developed design and deployment plans for a Valuation Portal System which improved supplier management and increase efficiency of the process to save the bank time and money.- Coordinated various client stakeholders to identify business requirements and track against agreed scope.- Led a team of 2 consultants and analysts to investigate and design the portal for handover to implementation team. -
Strategy And OperationsStepex Aug 2021 - Oct 2021London, England, GbMaking professional development affordable for all by removing the price barrier to education via Future Earnings Agreements / ISAs and payment plans.Customer experience mapping - onboarding, funds receivingRisk Management - Identification and responsesCommuncations with stakeholders and team managament -
Mba CandidateCranfield School Of Management Sep 2020 - Oct 2021Bedford, Bedfordshire, GbPrizes: Tasman Cup & Mike Sellers Trophy.• Cranfield Australian Alumni Scholar, 2020. Scholarship awarded to an outstanding and talented Australian in recognition of professional and social achievements.• First place in classes: Strategic Marketing, Corporate Financial Strategy, Project Management, Independent Project and Strategising in Challenging Contexts.• Led the MBA team that won the European Finals for Venture Capital Investment Competition, 2021.• Designed a commodity analysis for Stafford Capital Partners ($7bn in managed assets) to identify global grain and oilseed movements for portfolio investment recommendations.• Advisory Consultant Project for Adapa Advisory, Post trade specialist advisory, research on crypto and digital assets and advising how a boutique advisory strategically positions itself.• Led and developed innovative financial instrument to address the socioeconomic issue of re-offending in the United Kingdom for the Kellogg-Morgan Stanley Sustainability Investment Challenge, 2021. -
Programme And Change ManagerSerco Aug 2018 - Aug 2020Hook, Hampshire, Gb- Assigned to the London Cycle Hire Scheme contract (c. $20m/year) for ownership of the mobile application, operational excellence and commercial negotiations with Transport for London (TfL, the client).- Awarded prize: Most Innovative Customer Serving Operator 2019 at the Transport Ticketing Global 2019 event for driving customer engagement. Delivered innovative development of the mobile application resulting in a customer increase of 25%.- Generated $1m in revenue growth through developing commercial change opportunities with the client through mobile application, operations and product development.- Product and road-map development for the mobile application with strategic initiatives set to increase customer engagement and revenue generation. Led the strategy through data interpretation and journey mapping to identify functional customer-centric improvements as well as technical solution upgrades to improve customer experienceand engagement.- Improved suppler relationship management by introducing management practices and techniques.- Managed 2 change management team members and lead the operational excellence change teams within the contract. -
Relationship ManagerSuncorp Group Jan 2018 - Aug 2018Brisbane, Brisbane, Au- Awarded prize: Suncorp Bank Best Customer Service and Innovation Employee award, 2018. Delivered innovative proposal to reduce internal process time for bank guarantees resulting in customer retention.- Managed and grew a client portfolio from $30m to $45m in 6 months. - Initiated and developed strong relationship with retail leadership to source new lead generation and improve the joint business and retail deal process, resulting in an increased pipeline of leads for the commercial team of 15% which had a deal execution success rate of 10%.- Developed and leveraged internal stakeholder relationships to deliver customer solutions 20% quicker than standard timelines, increase in customer satisfaction, retention and further lending. -
Assistant Relationship ManagerSuncorp Group Jun 2016 - Jan 2018Brisbane, Brisbane, Au- Sourced new customers and delivered respective credit presentations and negotiated deals to contribute to Relationship Manager’s portfolio growth of 10%.- Analysed existing referral pathways and customer segments to identify and present weak existing pathways and new opportunities, resulting in increased retention of existing customers.- Ensured top level compliance for the Sydney portfolio by managing compliance reporting, coaching and delegation in the team.- Interviewed, selected and coached incoming banking graduates who progressed to assistant manager roles. -
Agribusiness Banking GraduateSuncorp Group Feb 2015 - Jun 2016Brisbane, Brisbane, Au- Reviewed and assessed cashflow budgets, balance sheets, stock and cropping schedules of clients through annual reviews and new deal propositions.- Executed Credit Risk Assessment for Individuals & Small Businesses for preliminary approval or denial in accordance with mortgage banking guidelines.- Created climate risk portfolios in New South Wales to contribute to a climate risk analysis paper focused on identifying and reducing overall and future risk of the bank’s agriculture portfolio.- Trained and mentored two new assistant relationship managers in processes, deal writing and stakeholder engagement who progressed to relationship manager roles. -
Farm Development ManagerR. Simson & Son Jan 2008 - Aug 2014- Supervised stock and crop management to maintain stock levels at required carrying capacity of property and budgets for agriculture to be profitable.- Formulated disaster management plans through times of extreme drought whereby reducing cattle numbers overtime to balance business output with carrying capacity.- Infrastructure development to improve land use extending arable land by 40% and stock capacity by 30%.
Alex White Education Details
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Cranfield School Of ManagementMaster Of Business Administration - Mba -
The Australian National UniversityDouble Major In Science & Major In Finance -
Cranbrook Senior SchoolHigh School
Frequently Asked Questions about Alex White
What company does Alex White work for?
Alex White works for Afterpay
What is Alex White's role at the current company?
Alex White's current role is Strategy & Performance | MBA.
What schools did Alex White attend?
Alex White attended Cranfield School Of Management, The Australian National University, Cranbrook Senior School.
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