Alex King Email & Phone Number

Los Alamos, Nm, Us

I've always been extremely passionate about the operational efficiency of organizations, and how to drive continuous improvement. Usually, this manifests in IT and across the software development lifecycle, but best-in-class approaches apply anywhere that software is used. Should you use SAFe? LEAN? SCRUM? Is NIST better than OWASP? How do you move to a risk based approach to security and compliance? Datacenter or Cloud? What shapes of organizations perform better?It can be hard for organizations and individuals that have focused on getting the job done for years to make the decisions that will enable the business to jump to the next level.I'm here to ask difficult questions and help you make solid decisions to deliver more, faster.

Los Alamos, Nm, Us

Responsible for leading a group of approx. 90 engineers, developers, and managers in delivering on a broad range of cloud and infrastructure services within IT, including:* Cloud Provisioning (Platform Engineering, Infrastructure and Compliance for AWS and Azure, Workspaces, Artificial Intelligence projects* Cyber Tools (Institutional logging, as well as various scanning and operational tools)* Microsoft 365 and related (M365, Teams, Exchange, CoPilot, etc)* Workflow and service tools (ServiceNow, Footprints, Atlassian Jira/Confluence, and Adobe Experience Manager)

Los Alamos, Nm, Us

Responsible for a diverse range of 60+ supervisors, administrators, analysts, developers, and architects developing and supporting more than 200 custom and commercial-of-the-shelf software applications utilized by employees across the lab.In the final year of oversight of this group and as part of a management team responsible for overseeing a $16.1 million dollar portfolio, we completed 95% of our project deliverables and milestones on schedule.

San Francisco, California, Us

Managed a geographically diverse site reliability engineering team responsible for build and operations of cloud edge infrastructure typically routing in excess of 250 million requests daily.

Richmond, Virginia, Us

• Lead client with $1bn annual revenues through decision makingprocesses to deliver architecture required to migrate to a trulyDevOps-oriented cloud-native environment. Covered things like accesscontrols, automated provisioning, version control, pipelines, artifactmanagement, networking, security, and so on.• Key contributor in assessing and delivering recommendations aroundimproving accuracy and performance of software delivery at a companyvalued at around $4bn. Final presentation of recommendations waswell received by their CTO.• Coached software developers on operations, troubleshooting,application and architecture of Java applications running on AWSlambda.• Architected and built out AWS infrastructure manually and usingterraform.• Built CI/CD pipelines using Jenkins and infrastructure as code for allapplications in the suite.

Basking Ridge, New Jersey, Us

• Two month contract working with an international big data companywith revenues in excess of $1bn to help kickstart their DevOps journey.

Chicago, Il, Us

Responsible for Site Reliability Engineering, Change Management, Problem Management, Platform and Deployment Engineering, Test Engineering, Performance Engineering, and IT Helpdesk.Worked with product management, software development, and operations teams on discussions and thought leadership around:• Complexity elimination, and process automation• Reducing operational risk through the identification of complex SOPs and anti-pattern practices.• Reducing technical debt• Reducing operational costs• Eliminating silos• With a view to the organization adopting DevOps practices

Chicago, Il, Us

Led a team responsible for transforming a legacy multi-datacenter operation into the cloud, using AWS and Netflix OSS tooling.In 2015, ground-based software ran as a set of manually deployed and administered monolithic applications running in the datacenter. We were seeing stability issues with the software, and there was a lot of organizational siloing.We've taken advantage of a broad range of technologies in order to go from days-to-weeks deployment cycles to minutes, and - while we're helping development teams evolve to the "You build it, You run it" model, we also built similar tooling to support embedded software builds for the applications that run on aircraft.We started with a small group of talented individuals and have grown in strength and knowledge through technologies such as Amazon Web Services, GitLab, Jenkins, Spinnaker, Artifactory, Packer, Ansible, and standards such as PCI, Sarbanes-Oxley, and AS9115, to the point where we have contributed Foremast as an add-on to Spinnaker back to the community. We accomplished so much starting from ground-zero, reaching the point where we reduced outages due to change to near-zero while simultaneously increasing deployment cadence six fold, eliminated the need for a change control board while streamlining compliance in a SOX/ PCI DSS Level 1 environment, and so much more.

San Francisco, California, Us

Leads a team of 11 engineers based in three geographically distinct locations, delivering infrastructure services and tooling to 500 software engineers.This includes procurement, creation, and deployment of a broad range of software systems and services, as well as on-going technical support of the same.Coaches staff in technical and soft skills as required in order to help them perform optimally. Meets regularly with service consumers to ensure correct allocation of resources and team focus.As a side project, learned Python, Django, and Bootstrap to create a web based tool that consolidates assigned task lists, including bug tracking, code review, and project management allowing individuals to better prioritize their workload.

San Francisco, California, Us

Manages a team of engineers responsible for all aspects of product quality assurance for the SSL/TLS, Citrix, PCoIP and Lotus Notes/Domino blades, as part of the Steelhead network optimization device.

Champaign, Il, Us

Responsible for turning a student-created web-based application based on Cake PHP into a production system, including approximately 130 bug fixes and feature changes. Delivered software into production on time where it supports a large number of local charities and volunteers.

Champaign, Il, Us

Held overall responsibility for all aspects of journal and book publishing, academic conferences, finance and software engineering, with a focus on improving accountability, measurability, and consolidating and growing the business.In addition to department heads, also held responsibility for line management of conference, engineering, and system administration staff, as well as host management of publishing employees.Notable achievements include: o Increased net profit by 120% year-on-year and doubled net profit ratio; o Instituted first formal business metrics reporting systems for primary line of business and support; o consolidated three separate (and incomplete) company documentation sites into a single, canonical source of company information; o Implemented simple process improvements to increase relaibility of conference event planning and communications activities; o Created and deployed company YouTube service, replacing original insecure legacy system; o Instrumental in growing U.S. operation from five full time employees to nineteen, including the migration of functions from Australia; o Created WordPress HTML newsletter infrastructure, dramatically improving customer experience and reducing operational overhead.

Champaign, Il, Us

Responsible for the day-to-day running of the company's Research Park office in Urbana-Champaign.Responsible for product documentation, user interface, and installer.Successfully delivered a working prototype of next generation user interface using PHP, AJAX, Javascript, CSS and HTML.

Responsible for planning and delivery of statement of work items with contracted customers.Additional time spent hands-on programming with Flash ActionScript, Java, JSP, CSS, Tiles, XML, and Spring MVC as well as leading major IT infrastructure initiatives.

Responsible for the on-time/on-budget creation of the company's first product with complete set of planned features.Base product included extraction of an AST from a set of C source code, metrics generation, and fully interactive visualization through Adobe ActionScript/Flash.

Palo Alto, Ca, Us

Inventoried and described a list of sixty distinct IT services provided to the business. For a sub-set of these, a more detailed cost analysis was performed, and mechanisms devised for metering and usage management.

Palo Alto, Ca, Us

Built and maintained relationships between the infrastructure and architecture organizations, reporting to the Vice President of IT Architecture. Led communications to improve consistency and compliance of architectures.Independently created white papers recommending future changes to the corporate data networks to include use of (for example) MPLS, VoIP and direct routed Internet. Cost savings and technology deployment initiatives continued to use these as a roadmap.

Palo Alto, Ca, Us

Provided guidance to peers and management on technical, project, business and contract management in the IT arena. Acted as focal point with business units for major initiatives.Delivered financial plans based upon current spend and depreciation falloff as well as new and on-going initiatives and provided next-fiscal forecasts. Created and delivered supporting presentation to IT infrastructure VP and director.Instigated investigation and action plan to reduce cost of corporate voice ports by 40%.

Palo Alto, Ca, Us

Responsible for the management of financial, contractual and service level performance of an outsourced provider of network services through ramp-up/burn-in period, including ensuring the timely resolution of conflicts and performance issues.Defined operational procedures for projects, inventory and invoice validation/approval.Led team in the successful delivery of a business-to-business trouble ticketing system.

Palo Alto, Ca, Us

Successfully managed the global transition to the new environment as part of an initiative to outsource a number of functions, while ensuring the placement of all EMEA legacy staff.Created and negotiated data network statement of work as part of a cross-functional team, created site and component inventory, created documentation on individuals and effected roles. Further contributed to service level schedule and objectives.

Palo Alto, Ca, Us

Managed a team of engineers building, configuring, and supporting a a wide area network of 70 spoke-and-hub sites, including manufacturing and two data centers across Europe, Middle-East and Africa.Additional responsibilities included internet services, intranet, partner network, and remote access, with a budget in excess of $10M.

Palo Alto, Ca, Us

Initially provided support for communications related products such as DECnet, serial, printers, modems, SMTP/UUCP/email, and so on.Later took on a senior role supporting the Solaris operating system with specialities in C programming, kernel, and multithreading.