- Hires, develops, coaches, and leads team of Client Success Managers + Program Managers, to build high-performing programs for our client portfolio. Currently directly manages a team of 8 over programs including: PatientPop, HOTWORX, MaidPro, Floor Coverings International, Weed Man Lawn Care, Men In Kilts, Great Harvest Bread Co, Pest Master, Mosquito Hero, Kido Kinetics and NEXTAFF.- Provides ongoing coaching and performance feedback to each CSM and PM team member to help them further develop relationships with program franchisees and drive each account to success and positive relationships; including monthly 1on1s and annual performance reviews.- Oversees onboarding of new programs to ensure the Program Managers set new programs up for success across all teams; by developing the CSM strategy and goals for each new corporate program.- Reports on data collection on Client Satisfaction; recently pivoted from NPS to CSAT.- Advocates weekly for the execution of product and process rollouts across all team members.- Approves all client make goods, and refund requests. Also supports CSM team by sitting in on troubleshooting calls with our franchisees.

- Scouted mirco and macro proptech influencers to manage paid marketing campaigns with on platforms such as TikTok, YouTube and Instagram. Kept positive relations with these key stake-holders for our brand, and secured many repeat partnerships.- Spearheaded partnerships with REIAs across the USA to secure sponsorships at conferences, and demo webinars for our sales team.- Maintained our influencer marketing budget monthly, with weekly and monthly KPI reporting on ROI.- Managed all paid social campaigns, by collecting advertising IOs, writing up contracts, establishing campaign timelines, rules, etc.- Assisted with social media marketing for our own personal branding.

• Grow Instagram audiences for my clients and create ongoing social and ad content that grow website traffic, unique visitors and direct sales.• Cross manage a team of 4 women for task execution.• Provide eCommerce and Amazon strategy and services.• Support the advertising teams with ideation and implementation of multi-channel briefs.• Communicates relevant information on Instagram's complex algorithm to clients.• Develop the creative brand strategy for the clients such as XV Rentals in its first year of operation; directing the visual 'look and feel' of the brand through stylized social media and editorial content.• Implement and manage social + digital campaigns from ideation, conceptualization, creation of content, approvals, and schedules.• Reinforce best practice to ensure social media campaigns are exhibiting industry standard levels of engagement.• Support the advertising teams with ideation and implementation of multi-channel briefs.• Analyze and understand audience based research to assist with the development of relevant social media content for the target audience within the client's related industry.• Track and measure success of the client's digital marketing solutions and analytics.• Develop strategies and oversee implementation of digital marketing including: SEO, Paid Search, Paid Social, etc.• Build websites with platforms like Wix, Wordpress and Square Space.• Conducts research on competitors, recognizing strengths, weaknesses, opportunities and threats.• Grow brand awareness, traffic, engagement and conversions by organically engaging in Facebook group conversations or through outreach for clients.• Regular use of tools such as Google Analytics, Facebook Business, Facebook Ad Manager, Instapage etc

Helping businesses like Street2Ivy, Russell Health and Eye Universal better optimize their social media platforms through content creation, distribution, reporting and more.• Producing commercially-minded written and visual content for client's websites.• Implement schedules independently for draft copywriting, image selection, boosting content, etc.• Maintain a close collaborative relationship with editorial & marketing teams.

• Handles reservation requests and corresponds with clients• Executes sales and rentals• Created and manages all social media platforms for the business• Reports analytics of marketing and sales to founder weekly• Troubleshoots website issues• Creates social campaigns• Corresponds and oversees influencer marketing sponsored campaigns

Deckhand / Cheif Stewardess for 6 seasons aboard private yachts and sailing charters in the BVI's, USVI's, Croatia, Mexico, Bahamas, New York and New England, USA.

In this role, I gather intel and perform Defense Contract Management Agency removal notices for a private client. For further questions about this role, please message me.

Managed and oversaw all digital marketing, from coordinating product photoshoots with creative, to holding giveaways campaigns, to curating and scheduling content, managing influencer outreach, writing blog posts highlighting their products, handling customer services, organic engagement for growth, and managing social platforms. FUN FACT: This company was featured on Shark Tank!

• Handles reservation requests and corresponds with clients• Executes sales and rentals• Created and manages all social media platforms for the business• Reports analytics of marketing and sales to founder weekly• Troubleshoots website issues• Creates social campaigns• Corresponds and oversees influencer marketing sponsored campaigns

In an iterim role for Green Valley Creamery, I curated and scheduled marketing content, managed influencer outreach and research, wrote recipe blog posts highlighting their products, handled customer inquiries on social accounts, performed organic engagement and managed all social platforms for GVC.

In an iterim role, I curated and scheduled marketing content, managed influencer outreach and research, wrote recipe blog posts highlighting their products, handled customer inquiries, performed organic engagement for growth, and managed social platforms for Bragg.FUN FACT: This company was acquired by investors Katy Perry and Orlando Bloom while I managed their social media. It has an annual revenue of 21 million dollars.

In an iterim role, I curated and scheduled content, managed influencer outreach, wrote recipe blog posts highlighting their products, handled customer services and managed social platforms for Kuli Kuli.

In an iterim role, I curated and scheduled content, managed influencer outreach, handled customer services and managed social platforms for PlanGrid.

• Provide all copy for Vadela Consulting Agency and their clients• Produce commercially-minded written content for client's websites.• Implement schedules independently for draft approvals, turning in articles, sharing them, boosting them, etc.• Maintain close collaborative relationship with editorial & marketing teams• Support the advertising teams with ideation and implementation of multi-channel briefs.• Analyze and understand audience based research to assist with the development of relevant social media content for the target audience within the client's related industry.• Create social posts for marketing• Create content calendars for posts• Handles outreach to community businesses• Assist with all creative projects in social and copy respect

Helping businesses like Burg & Co Marketing, Vadela, Colibri and Expanish better optimize their rankings on google through SEO blog posts writing.• Producing commercially-minded written content for client's websites.• Implement schedules independently for draft approvals, turning in articles, sharing them, boosting them, etc.• Maintain close collaborative relationship with editorial & marketing teams.

Worked as the face of this company and had the highest closing rate in the company's history. Unfortunately the company wasn't sustainable and let go of half their team.• Conducted over 400 interviews via Skype for applicants.• Facilitated the user experience of clients through out their entire process with the company.• Launched and produced the brand’s first partnership with sailing companies for advertising.• Maintained a professional and trustworthy relationship with customers and had excellent reported feedback.• Worked with the web team to edit and brainstorm operational ideas for user experience.• Oversold company's retreats multiple times, thus getting us more business, longer waitlists and good ROIs.• Filmed videos and edited pictures for the brand’s digital platforms.• Worked with influencers to deliver sponsored posts, overseeing their process form start to finish.

In this role, I assisted in quality checking English translated documents for a French PR agency.

• Administered English exams.• Responsible for safety and transportation of students through Paris on the metro and buses daily. • Held lessons on American cultural and music.• Provided after school child care for 4 French, middle school aged children for one year.• Assigned homework and studied English with them.

During my time with NYCO, I was personal assistant to the General Director, Michael Capasso. In this role, I oversaw his schedule, coordinated his child care, work meetings, transportation, ordered staff lunches, input receipts, sent out company rehearsal schedules, facilitated quartler auditions for singers, assisted with stage tasks during productions, and so much more. This was a 5-month experience, as the company lost funding and began to let employees go, before ultimately dissolving.

• Hosted educational and informational events on and off campus.• Organized community service experiences for students with community partners.• Conducted one on ones with freshmen students to ease their transitional process into college.• Completed training to become a campus safety advocate and peer mentor (2 week intensive).• Documented student's issues and reported back to the Office of Student Life weekly.