Alex Yoder Email & Phone Number

Kent, WA, US

Seattle, WA, US

As a Principal Product Manager at Redfin, I lead the development and enhancement of our internal applications used by real estate agents to buy and sell homes. I collaborate across all areas of the business to ensure our product suite provides agents with the tools they need to create great customer experiences while providing optimization and efficiency.

Dundalk, County Louth, IE

Launched a graphic design platform for artists to build customizable templates that customers use to create high quality print and digital products in various formats, shapes, sizes, and substrates.

Dallas, Texas, US

Overhauled the communication infrastructure for emails, calls, and SMS between customers and sales associates and the central customer database by replacing legacy applications with modern tool implementations.

New York, NY, US

Partnered with large automotive manufacturers to design and launch internet connected in-car experiences built into the radio head unit of new vehicles.

Dallas-Fort Worth, Texas, US

Launched a variety of airport applications and tools to support the merger of US Airways and American, unifying systems and replacing legacy architecture with tools that help agents work more effectively and efficiently to deliver experiences to passengers across the world.

San Jose, CA, US

Created and maintained a knowledge base for customer support and credit collections agents to reference quickly while on a call with a customer so they were better equipped to handle complex financial situations.