Alexys Murray Email & Phone Number

London, Gb

London, England, United Kingdom

Bristol, England, United Kingdom

I manage a high volume of phone calls, live chats, and email queries from both clients and advisers daily, ensuring timely resolution of actionable requests and inquiries, and prompt and accurate answers to queries in simple terms, collaborating with other teams internally to obtain specialist insight and expedite processes to promote client satisfaction. I always maintain a cheerful, empathetic demeanor, especially whilst dealing with sensitive situations, contributing to a welcoming and supportive client experience.

Bermuda

I sat in on team meetings and teaching sessions where I quickly grasped fundamental reinsurance basics and gained proficiency in risk processing, modelling and analysis software, as well as an understanding of daily operations and deal analysis workflow. Towards the end of my internship, I independently performed the entire underwriting process and led an oral presentation describing this process and my conclusions to my team members.

Bermuda

Assisted the CEO of Planet Math by overseeing the day to day operations of the business, including monitoring and answering phone calls and emails regarding the tutoring program and the holiday camps. I also managed the daily summer camp operations by interacting with parents regarding sign-ups and payments, as well as keeping track of the children and informing parents of changes in scheduling or locations and any mishaps that may ensue while working with kids.

Bermuda

I aided secondary school students in achieving a high level of proficiency in various math concepts designing and tailoring individualised tutoring plans for each student on a weekly basis according to school curriculums and their individual needs.

Bermuda

I greeted customers both in-store and over the phone to answer inquiries about our many activities and their respective pricing. I then prepared and scheduled the required equipment for their chosen activity. I ensured each customer knew how to safely use the equipment for their activity and provided them with emergency instructions and packs to take with them.

Bachelor'S Of Science, Biomedical Sciences, 2:1

International Baccalaureate, 36 Points

Activities and Societies: Student Council President, Drama Club, Volleyball Team, Basketball Team, Netball Team, Leo Club, American Sign.