Alexzander K. Brown work email
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Alexzander K. Brown personal email
Computer technician with a track record of happy customers who is further his education to make a career in the Information technology field
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Datacenter/Helpdesk1Gservers, Llc May 2024 - Jul 2024• Configure server, network, install requested Linux OS, to order specifications.• Respond to special requests such as Private VLANs, online access to IPMI, and aid in installing Operating Systems.• Responding to abuse tickets and sending the information pertinent to resolving the issue to the client affected -
Technical Support AnalystNorthwestern Mutual Jun 2022 - Jan 2024Milwaukee, Wi, Us• Accurately processed and documented call transactions using tracking software while managing representatives’ issues using company knowledge documentation and previous ticketing to resolve the issue.• Investigate device functional issues using procedures, tools, and manuals to provide support on company hardware escalating to the appropriate service level for warranty replacement, and repair.• Provided first-level technical support to end users on public and proprietary applications through all levels of usage i.e., installation, configuration, and troubleshooting,• Use trend and current alerts to notify or escalate system-wide outages and events that my affect users and applications use daily. -
Network AdministratorInet Marketing - Web - Pc Nov 2017 - Apr 2022Waukesha, Wi, UsPlan, design, implemented and maintained new equipment and policies over 100Networks from small to large Companies• Setup and designed online backup solution for companies using different online storageoptions, Office 365 and SharePoint Tenants• Arrange meetings for new products and service• Setup and configure a VMWare Cluster using 1 four node module server which has thecapability of hosting over 500 virtual servers or other compatible systems• Setup and installed hundreds of various wireless network devices most consisting ofUnifi, ASUS, Netgear, Linksys, Meraki and Aruba -
Technical Support AgentEthostream Jan 2016 - Nov 2017Assist guests with technical support issues and gathering information to help with setting up internet services on their devices. Remotely access hotel servers to aid staff and guests with technical issues. Configure Switches, VLAN and access points through various servers. Generate, update and escalate device work tickets to the proper personnel.
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Customer Service\ MaintenanceLloyd Foods Jun 2013 - Aug 2015Customer RelationsJune 2013- September 2015Able to assist customer with promotions and merchandise and increase traffic flow. Proactively apply coordination and excellent communications skills toward enhancing the customer experience.Provide merchandising services including determining best placement of merchandise within the store, arranged for floor space, and created alluring visual displays. Maintenance: September 2014- August 2015Responsible for the upkeep of both of the stores which includes plumbing/electrical repairs, redesigning the store to meet new product needs and regular maintenance of coolers and other appliances.Renovated the business to meet and exceed state and company guidelines.
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Driver/ProductionHoneybaked Ham Nov 2008 - Apr 2012Alpharetta, Ga, UsHelped Production wrap, scale and tag productLoaded truck with all needed stock and cleaning suppliesTook inventory at each store and call logistics for drop-off countTook any out-of-Date stock -
Tier 2 Technical Support RepresentativeAt&T Oct 2007 - Mar 2008Dallas, Tx, UsAnswer calls in a timely and professional mannerUtilize the tools and programs to solve the customers' issueSend Premise technicians to the Customers house if further assistance is neededKeep track of open cases and trouble tickets regarding customers that have problems that need to be escalated to a different or higher level of service -
DishwasherMiss Katie'S Diner Aug 2007 - Oct 2007Wash all dishes, pots, pans, and utensils. Prep foods for the cook and waitstaff. Stepped in on the make line in times off need
Alexzander K. Brown Skills
Alexzander K. Brown Education Details
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Milwaukee Area Technical College -
Wauwatosa East High SchoolIt
Frequently Asked Questions about Alexzander K. Brown
What is Alexzander K. Brown's role at the current company?
Alexzander K. Brown's current role is Student at Milwaukee Area Technical College.
What is Alexzander K. Brown's email address?
Alexzander K. Brown's email address is ab****@****ham.com
What schools did Alexzander K. Brown attend?
Alexzander K. Brown attended Milwaukee Area Technical College, Wauwatosa East High School.
What skills is Alexzander K. Brown known for?
Alexzander K. Brown has skills like Forklift License, Osha 10, Technical Support, Logistics, Program Management, Food, Information Technology, Computer Hardware, Inventory Management, Customer Satisfaction, Inventory Control, Data Entry.
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