Alfa Hilwan Email & Phone Number

Worldwide

Global Dealer & Customer Account Parts Sales

Vaughan, Ontario, Canada

Brampton, Ontario

Responsible for over $3.5 million in sales over the 2020-2022 fiscal years.Managed the client portfolios and generated construction projects of over a dozen of Canada’s most high profile companies.

Toronto, Canada Area

Retail Sales Consultant for Greater Toronto Area and surrounding cities. Responsible for over 350 orders in less than three years, bringing in almost $2.5 million dollars in product sales revenue to date.In the first six months, achieved the monthly bonus for top-five sales totals on three separate months, earning these bonuses despite being a new team member, eclipsing the marks set by 14 other sales colleagues. This included a $147k total in my second full month in the field (monthly average was approximately 80k).Finished 2016 having brought in 1.8 million dollars in revenue for Pella, in my first two full years on the job. Also ended with a close ratio of 39% (including a first call close ratio of 29%), second-highest on the team.Achieved a rating of 92% in post-installation customer satisfaction surveys for 2016, highest on the Ontario team. The team average for that time period was 61%.

March 2011

Teaches a variety of subjects based on their assigned curriculum, to students in Grades 3-6 and also Youth Basketball Coach for Boys-To-Men program working with young men ages 12-17. Trained in conflict resolution and emergency procedures.

Toronto, On

Creates, markets and helped to secure funding for events, soliciting speakers for Canada’s largest group for female executives. Speakers secured include Margaret Atwood, Dr. Roberta Bondar, Premiers Christy Clark and Alison Redford, Karen Stintz, Arlene Dickinson, Jeanne Beker, W.Brett Wilson & Robert Prichard.Develops and manages media relationships with outlets such as CTV, CBC, Postmedia News, The Globe and Mail, etc. Lead writer and director of all of WXN’s videos including this promotional piece: http://vimeo.com/45613852Writes all promotional and marketing materials for over 46 large-scale events annually. Acting senior liaison, conducting conference calls to dignitaries such as Mrs. Laureen Harper, the wife of the Prime Minister, the Treasurer of the United States (Rosa Rios), President & CEO of the Hudson’s Bay Co. Bonnie Brooks and other winners of the company’s Canada’s Most Powerful Women: Top100 Awards.

Spearheaded member relations for a team that was responsible for regulation of all lawyers within Ontario. Guided law students through the licensing process by acting as the regulatory body’s spokesperson and meeting with them to address their concerns.

Responsible for dealing with Branch Managers and their high-profile clientele in resolving account transfer issues that had not been immediately resolved. Point of contact for all of their pressing concerns and reported findings to executive team

Various Leadership Roles; Led a study of the Bell Toronto Call Centre’s numbers in terms of application usage and CSR behaviors, then worked with the agents to improve upon them. Composed handouts and cheat sheats to enhance employee behaviors.

Wrote feature pieces, created programs, and led crews through production and editing for TSN, Sportscentre, The NHL Network and TSN.ca.