Alfani Muslimah Email & Phone Number

Indonesia

•Coordinate Trial Classes: Schedule and manage trial classes to ensure smooth execution.•Communication: Engage with prospective students and parents, providing information about programs.•Evaluation: Collect and analyze feedback to improve trial class quality.•Administration: Handle registrations, maintain student data, and prepare related reports.•Promotion: Collaborate with the marketing team to attract new students through promotional strategies.

Padang, Sumatera Barat, Indonesia

•Assisted in streamlining administrative processes, resulting in a 20% increase in efficiency within the security division at PT Semen Padang.•Successfully supported guest services, contributing to a 15% improvement in overall customer satisfaction ratings during the internship period.•Prepared and checked changes or improvements to work instruction system and procedures for audit preparation.•Actively contribute to improving overall guest service through effective communication and problem solving.•Handles guest inquiries and provides assistance efficiently and courteously.

Padang, Sumatera Barat, Indonesia

• Implemented effective hard-selling strategies, leading to increased customer engagement. • Consistently met and exceeded sales targets by 20%.• Earned bonus rewards for achieving sales milestones, including valuable merchandise.

Padang, Sumatera Barat, Indonesia

•Increased online store revenue by 30% through targeted marketing campaigns and promotions.•Achieved a customer satisfaction rate of 95% through personalized customer service and timely responses to inquiries.•Implemented efficient shipping and delivery processes, resulting in a 20% decrease in delivery time and a 10% reduction in shipping costs.•Successfully managed pre-order system, minimizing delays and ensuring customer expectations were met on time. •Maintained long-term customer relationships, leading to a 25% increase in repeat purchases and positive word-of- mouth referrals.

Magister Management, Management, 4.00

Achievement : The Best Graduate Masters in Marketing Management at Putra Indonesia University YPTK Padang(2023)

Bachelor Of Management, Management, 3,85