Alfani Muslimah Email & Phone Number

Indonesia

• Coordinate Trial Classes: Schedule and manage trial classes to ensure smooth execution.
• Communication: Engage with prospective students and parents, providing information about programs.
• Evaluation: Collect and analyze feedback to improve trial class quality.
• Administration: Handle registrations, maintain student data, and prepare related reports.
• Promotion: Collaborate with the marketing team to attract new students through promotional strategies.

Padang, Sumatera Barat, Indonesia

• Assisted in streamlining administrative processes, resulting in a 20% increase in efficiency within the security division at PT Semen Padang.
• Successfully supported guest services, contributing to a 15% improvement in overall customer satisfaction ratings during the internship period.
• Prepared and checked changes or improvements to work instruction system and procedures for audit preparation.
• Actively contribute to improving overall guest service through effective communication and problem solving.
• Handles guest inquiries and provides assistance efficiently and courteously.

Padang, Sumatera Barat, Indonesia

• Implemented effective hard-selling strategies, leading to increased customer engagement.
• Consistently met and exceeded sales targets by 20%.
• Earned bonus rewards for achieving sales milestones, including valuable merchandise.

Padang, Sumatera Barat, Indonesia

• Increased online store revenue by 30% through targeted marketing campaigns and promotions.
• Achieved a customer satisfaction rate of 95% through personalized customer service and timely responses to inquiries.
• Implemented efficient shipping and delivery processes, resulting in a 20% decrease in delivery time and a 10% reduction in shipping costs.
• Successfully managed pre-order system, minimizing delays and ensuring customer expectations were met on time.
• Maintained long-term customer relationships, leading to a 25% increase in repeat purchases and positive word-of- mouth referrals.

Magister Management, Management, 4.00

Achievement : The Best Graduate Masters in Marketing Management at Putra Indonesia University YPTK Padang(2023)

Bachelor Of Management, Management, 3,85