Eduardo Alfaro B. Email & Phone Number

Antwerp, Flemish Region, Belgium

After some time supporting, in a different but constructive way, this company has allowed me to go back to my IT origins, providing support to the company itself, but also group leaders, master, PhD, postDoc students a great experience to work, grow-up, improve and contribute together with such great minds and talented people.

Amberes, Flandes, Bélgica

Starting with the picking process in one of the warehouses, step by step I was able to grow proactively by contributing and improving tasks that substantially improved and enhanced continuously processes, productivity and workflow of the operation.TASKSPicking orders for ADEO group | Promote to Stock | Cycle-Count (control inventory for empty & picking locations) | Controlling Boxes and Orders for new workers & students | Quality Control of the picking and packing process |… Show more Starting with the picking process in one of the warehouses, step by step I was able to grow proactively by contributing and improving tasks that substantially improved and enhanced continuously processes, productivity and workflow of the operation.TASKSPicking orders for ADEO group | Promote to Stock | Cycle-Count (control inventory for empty & picking locations) | Controlling Boxes and Orders for new workers & students | Quality Control of the picking and packing process | Inspections (solving issues with items, locations, warehouse itself, stock, pallets, damage/wrong items) | Promote to Process-Guard | Give training and make sure new process and improvements are being implemented correctly | Solve problems and provide support on the floor | Report and share issues with the rest of the process guards | Create all the picking Multi Orders for ADEO group with Logivations and enhance the process | Promote to Business Support Operations BSO | Offer comprehensive support to the entire operation, team leaders, supervisors, managers, business developers, office and administration staff | Troubleshoot problems and incidents related to the warehouse management system, computers, barcode scanners and IT | Creation and follow up to resolution of incidents and major incidents by providing continuous feedback and taking action in collaboration with the L3 support team | Development and implementation of batch scripts for the automation of daily and repetitive tasks | Direct communication with the end customer for the resolution of problems, complaints and incidents with shipments, products, references, stock, discrepancies, and the reception of trucks by the system, among others | Configuration and optimization through scripting of devices used for the recording of measurements and dimensions such as Cubic Scan 150. Show less

Amberes, Flandes, Bélgica

Amberes, Flandes, Bélgica

Amberes, Flandes, Bélgica

Aranda De Duero, Castilla Y León, España

IT trainer following STEAM methodology (Science, Technology, Engineering, Art and Mathematics) for kids and adults in creating mobile applications with blocks (AppInventor, mBlock, Kodular ...) and teaching them basic develop concepts as algorithm, programming languages, source code, events, variables, functions, loops, logic, math, databases.TASKSCreate all the material for the course and the lessons from the scratch (PowerPoints, design and develop previously all the apps… Show more IT trainer following STEAM methodology (Science, Technology, Engineering, Art and Mathematics) for kids and adults in creating mobile applications with blocks (AppInventor, mBlock, Kodular ...) and teaching them basic develop concepts as algorithm, programming languages, source code, events, variables, functions, loops, logic, math, databases.TASKSCreate all the material for the course and the lessons from the scratch (PowerPoints, design and develop previously all the apps, installation and configure platform for online training) | Communicate in an easy, friendly and effectively way how to develop and program to people who have never done it before. Show less

Aranda De Duero, Castilla Y León, España

Startup created together with two other people with the aim of developing a different and innovative platform for online training and presented in the entrepreneurship program of “Caja Burgos” foundation. It was used by the foundation for its training and online meetings between new entrepreneurs.TASKSProject development manager | Complete backend develop in PHP | Frontend development based on HTML+CSS template | Custom development of a security system used to encrypt all URL… Show more Startup created together with two other people with the aim of developing a different and innovative platform for online training and presented in the entrepreneurship program of “Caja Burgos” foundation. It was used by the foundation for its training and online meetings between new entrepreneurs.TASKSProject development manager | Complete backend develop in PHP | Frontend development based on HTML+CSS template | Custom development of a security system used to encrypt all URL addresses used by the system | Project based on open source ubuntu linux with a production and a test environment to implement new functions and features | Using GIT for code version control (Gitea) | Design, planning and creation of the MySQL database, its tables and relationships | Maintenance, upgrades and installation of server enhancements via SSH | Complete remote support and training, on-site for certain institutions, for customers during the installation and start-up process of the platform, but also for the correct use and optimisation of all options and features | Planning and execution of performance tests (benchmarking) and operation of all elements (linux server and all services operational and running) Show less

It was my own IT company and the main activity was to provide hardware and software support to final users, small and medium companies by solving computer problems, repairing at a hardware level, helping with their on-line presence, and basically offering a customized 360° solution.TASKSMultitasking | Repair and maintenance of a wide range of computer software and hardware at component level | Cross problem solving (all kind of issues) | Face-to-face customer service | Advice and… Show more It was my own IT company and the main activity was to provide hardware and software support to final users, small and medium companies by solving computer problems, repairing at a hardware level, helping with their on-line presence, and basically offering a customized 360° solution.TASKSMultitasking | Repair and maintenance of a wide range of computer software and hardware at component level | Cross problem solving (all kind of issues) | Face-to-face customer service | Advice and sales support to medium-sized companies | Development and creation of marketing material, corporate image assets and advertising campaigns | Content creation, promotion and online presence such as websites, landing pages, professional facebook pages for users and companies | Creation of software, applications and scripts in various programming languages to solve concrete problems and avoid repetitive daily tasks | Installation and use of virtual machines to simulate real environments and problems in order to find a solution while minimizing risk as much as possible | Testing, benchmarking and performance of software and hardware systems and environments. Show less

I worked as a freelance for this company from Valencia(Spain) for one year doing, mainly, commercial activities in Madrid (Spain) and working closely with the administration, educational centers and institutions such as universities and public schools. Due to my previous professional experience, I also collaborated with the marketing and technical support department of the company creating content in traditional media, product and service catalogs, and helping with the support and installation… Show more I worked as a freelance for this company from Valencia(Spain) for one year doing, mainly, commercial activities in Madrid (Spain) and working closely with the administration, educational centers and institutions such as universities and public schools. Due to my previous professional experience, I also collaborated with the marketing and technical support department of the company creating content in traditional media, product and service catalogs, and helping with the support and installation of educational applications.TASKSSales representative and problem solving for the central area | Design, editing and layout of content used by the marketing department with Adobe and Quarkxpress tools | Partial IT support for the person in charge of training in the use of our multimedia language labs | Proactive participation in fairs, exhibitions, trade shows and training courses. Show less

Taiwanese multinational company dedicated to the development and manufacture of multimedia hardware. I started with Rosa Chang as technical manager of the Spanish branch of the company from scratch. In this company I had the opportunity to participate in all processes and departments, building from scratch the Spanish branch and its image.TASKSTechnical manager | Complete management of warranties and return of defective products received in the warehouse by key accounts | Creation… Show more Taiwanese multinational company dedicated to the development and manufacture of multimedia hardware. I started with Rosa Chang as technical manager of the Spanish branch of the company from scratch. In this company I had the opportunity to participate in all processes and departments, building from scratch the Spanish branch and its image.TASKSTechnical manager | Complete management of warranties and return of defective products received in the warehouse by key accounts | Creation of the first customer support system for Spain used by the company to cover a complete technical support needs, driver downloads, step-by-step troubleshooting guides, FAQ's | Implementation of a testing, checking and benchmarking procedure for various hardware devices | Development of the first version of the Spanish branch website | Proactive implementation of the marketing and product departments offering continuous ideas and improvements, analysis of competition, creation of promotional material, advertisement in the media of the technology sector, participation in important fairs and exhibitions such as SIMO, CeBIT and IFSEC with other delegations and the head office. Show less