Alfian Rizki Pratama Email and Phone Number

• Create and implement projects related to the development of logic systems to carry out efficient time management and work flow efficiency. This project produces a dashboard, where the tool reduces working time by 30% and increases the efficiency of work flow by 45% so that processing time is shorter.• Take action to make decisions regarding charges against stations that make mistakes in the work process with the aim of maintaining business relations between Shopee, Sellers and Buyers. This action resulted in a good response from 80% of sellers and buyers, where the package arrived at its destination on time.

• Monitor orders related to delivery so as not to cause over Service Level Agreement (SLA). Based on the results obtained, there is often an over SLA of 40% every day. But the results of monitoring have reduced the Over SLA to 25% every day.• Respond and Resolve pending shipments matters according to the specified area. As a result, there was an 85% increase in sent goods in various regions• Mastering and preparing data based on problematic status orders to be given to field operations teams in each area throughout Indonesia.• Perform analysis of the settlement of lost goods or the return of purchased goods, both to buyers and sellers. This aims to minimize replacement costs from 30% loss to 15% of costs incurred for replacement.

• Work in teams to cross-verify validation data and consumer product delivery process flows. The results of the analysis are to provide an overview of areas with the highest delivery and help other teams to solve problems in each region.• Develop improvements to the buyer's location pin to make it easier for couriers to deliver goods. Thus increasing 60% delivery of goods on time.• Analysis of operating routes and 300+ tracks based on data consumer transaction location to eliminate errors.

• Created modules and guide students. I compiled a module based on the curriculum of the lecturer and made it lightly for easy understanding. I also explained the material very clearly and confidently, so that students can understand what I am saying. The result is there are no repeat participants in this course and lecturers feel helped by the presence of practicum assistants• Organizing the Kompetisi Rekayasa Kualitas Tingkat Nasional (KRKTN) which is held annually at Trisakti University which is attended by more than 20 universities from all over Indonesia. The competition was held under coordination with the ministry of industry, the aim was to create ideas and product development related to industrial development in Indonesia by following the times

• Research and analysis projects of shipping goods and application development to improve the quality and features of the Shopee application• Research and analysis of violation points rules, and sanctions against partners who violate• Checking the actual data verification of consumer orders using shopee express and Third Party Logistics (3PL) as an option for the shipping process. The aims to maximize delivery using shopee express and reduce the cost of using 3PL as a delivery service provider.

• Observation and research on product manufacturing process flow• Provide suggestions for improvement of quality problems that occur in one of the products produced, namely Pulley Capping• Implement quality improvements based on the results of research that has been carried out, the aim is that the products produced have better quality and improve the process of checking the quality of raw materials before the operation process runs