Operations Manager North West Area
CurrentManage large teams (30+) of Application Specialists, Analysts, Project managers, etc. in the North West Area. Deliver cost-effective, quality services. Work with service line team (release date, installation, test sessions), sales team (identifying market opportunities and threats, economics), presales team (demos) and customer care team (help desk, ticketing escalation). Management and supervision of cross regional projects and national programs (PNRR-CONSIP). In conjunction with the Area Manager focal point for customers and company partners.