In this job I was given the following responsibilities:1. Explore and maintain the scope of work2. Create and maintain a work timeline3. Reach agreement on the scope of work4. Make a work plan5. Create work technical documents6. Delegate work to designers or programmer7. Conduct job exposure to internal and clientsI have completed 34 projects since 2019, starting from websites, information systems, and so on.

Broadly speaking, at this job I handle everything matters related to after sales service and conducting analysis to the complaints and requests of the company's clients.

Supervise all branch activities including are Operational, Marketing, Credit and Collection.

Examine all activities carried out at the head office and branches, so that it runs accordance with the SOP set by the company.

Supervise all branch activities including are Operational, Marketing, Credit and Collection.

Supervise all related activities with branch credit, including: marketing, collection, staff, collateral, inspection and approval credit application.

Supervise all cafe activities includes: logistics, kitchen, crew, service, taste and quality.