Alfonso Muñoz Cortés Email & Phone Number

Mexico City, Mexico

Mexico City, Mexico

• Oversaw and directed training programs to strengthen knowledge and skills for each department.• Coordinated the annual training plan for Administration, Firm Courses, and Legal Services, aligned with budget and requirements.• Developed and maintained the attendance tracking system for the Academia Creel program for Legal Services.• Sourced and engaged training providers based on annual needs to consolidate the proposed plan.• Produced quarterly and annual reports on training indicators, ensuring compliance and documentation.• Designed and executed a competency catalog and managed the identification plan to detect strengths and areas for improvement.• Facilitated training and induction courses.• Administered the induction program for new employees, ensuring continuous improvement.• Implemented and enhanced the LMS in Cornerstone, overseeing the training process for all departments.• Led virtual learning programs for all areas.• Managed performance evaluations in the Cornerstone system for lawyers, assistants, and administrative staff.• Orchestrated activities that strengthened the organizational culture.• Crafted materials and workshops for talent and culture program implementation.• Supported career development plans for administrative staff.• Oversaw processes and policies, ensuring compliance with best practices and audit documentation for quality and information security.• Applied quality and security policies, with a risk-based approach.

Usa

• Managed translation business for affordable housing industry clients in the US.

Mexico City

• Translation of TV scripts, social media campaigns, websites, and affordable housing industry documentation in Oregon, USA.

Channel objective: for the audience to obtain knowledge about regulation, strategy, and sports finance budgets as well as strategic planning and media within the framework of Real Madrid´s women's soccer team.• Video recording and editing using VSDC software as well as video scripting.• Appropriate understanding of the platform and audience to produce engagement.• Videos on sports finance, corporate sports strategy, and media analysis.• Use of Facebook and Instagram as marketing media for video promotion.• Exhaustive industry research to produce professional and relevant videos.

Woodburn, Oregon

• Collaborated with operations VP in establishing and measuring company KPIs.• Generated a DNC based on KPIs, personnel interviews and business units’ analysis.• Produced a cost effective 10 training program by using internal coaches.• Coordinated training events that brought participants from 15 different locations in Oregon.• Curated and recommended e-learning videos for skills improvement.• Negotiated program collaboration with external training suppliers. • Drafted KPI-based operational manual that increased productivity and prevented redundancy.• Performed analysis of training efficiency based on performance growth.• Delivered onboarding training for new hires.

Portland, Or

• Leaded Mexican mezcal brand importing and commercialization project in the USA. • Conducted primary and secondary research on market, industry, and competition.• Monitored progress of brand registration, labeling and import permits application.• Managed focus groups sessions introducing product´s origin, characteristics, and crafting.• Coordinated project presentation before Oregon Liquor Control Commission.

Portland, Oregon Usa

FINAL CAPSTONE PROJECT• Oversaw project deliverables such as research, presentations, and written reports.• Assigned deliverables by finance, marketing, and administration units for efficient completion.• Implemented internal communication procedure that facilitated operations and cooperation.• Coordinated strategic meetings with consultee´s CEO to analyze business areas.• Designed core competencies-based digital strategy to increase revenue.

Portland, Oregon, Usa

INTERNATIONAL CUTURAL SERVICE PROGRAM (ICSP)• Outlined strategy based on public speaking trainings to fulfill the program´s mission.• Delivered and created content for training program for +200 people over 2 years.• Created a difficult case management plan to improve the performance of struggling peers.• Leaded the creation of e-learning materials for skills improvement.• Participated on situational e-learning onboarding video for new members.• Conducted speech structure creation and public speaking techniques trainings.• Represented Mexico in +100 cultural events including presentations, round tables, and fairs.• Served as MC for the International Night event at venue with 700-people capacity.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree