Alfonso Freire Email & Phone Number

Miami, Florida, United States

• Supervise and manage entire Housing Site including tasks such as forwarding invoices, completing annual re-certifications, and conducting unit inspections• Resolve emergencies swiftly and effectively when they arise, such as when units lose power due to tropical storms or elevators breakdown• Design and distribute important flyers for when there would be pest extermination, fire-alarm tests, and social events• Procure maintenance materials, contractors, and other outside materials/services following PHCD guidelines for my Supervisor to approve to send off• Monitor elevators to make sure they are functioning properly and contact vendor to make repairs when needed• Complete important functions such as interims, repayment agreements, conferences, 30-Day notices, and evictions when necessary• Administer work orders and tenant’s requests to improve the properties in AMP 9 (Department’s Tracking System)• Prepare work order forms and other documents to secure public housing buildings• Perform move out inspections and recorded any evidence of damages to be repaired• Supervise and monitors an office alone making sure phone calls are answered, residents are attended to, and records are filed and secured properly• Perform various administrative tasks, i.e. distributes work orders, scheduling move-ins, move-outs, and unit transfers• Follow Public Housing Guidelines and do assignments according to the MDPH Guidebook• Receive training on annual guideline and future procedure changes to be used while managing• Perform other office administrative tasks while supervisor is out• Answer phone calls from tenants, contractors, and maintenance personnel

Miami, Florida, United States

• Administer work orders and tenant’s requests to improve the properties in AMP 9 (Department’s Tracking System)• Prepare work order forms and other documents to secure public housing buildings• Perform move out inspections and records any evidence of damages to be repaired• Preform Site Manager duties and responsibilities when Site Manager out on leave• Supervise and monitors an office alone• Perform various administrative tasks, i.e. distributes work orders• Follow Public Housing Guidelines and do assignments according to the MDPH Guidebook• Perform office administrative tasks while supervisor is out• Answer phone calls from tenants, contractors, and maintenance personnel

Miami/Fort Lauderdale Area

• Meet and greet arriving and departing cruise line guests• Review required government issued travel documents for guest embarkation• Process and accurately input travel documents and correct any errors in embarkation system to avoid potential problems with Customs• Train agents on the difference between Visas, Alien Registration Cards, Birth Certificates, Naturalization Papers, Enhanced Drivers Licenses and other government issued IDs required for guests to travel from the United States• Troubleshoot guest inquiries pertaining to the travel itinerary, terminal, and general cruise information such as dining, payments onboard, shops, and ports of call• Act as liaison between guests and ship agent• Assisted guests who did not have proper documentation and offered possible solutions• Work alongside a team of staff to provide and achieve excellent customer service

Miami/Fort Lauderdale Area

• Organize credit, tax, and other business documents• Adhere to a high level of accuracy when inputting customer’s accounting information• Monitor and record long distance phone calls with clients• Liaise with my office and the Coral Springs office on accounting matters• Scan business documents into company database• Maintain and troubleshoot office equipment and install new ones• Input and balance credit card information, along with debit and credit• Perform in a collaborative team environment• Plan and implement office systems, layout and equipment procurement• Set up appointments for clients to consult with accountants