Alfran Hewitt Email & Phone Number

Denver, Colorado, United States

Respond to homeowner Notices of Error or Request For Information from all 50 states, researching mortgage accounts to formulate proper inquiry resolution.Responsible for adhering to RESPA Regulation X guidelines and compliance when answering homeowner disputes.Charged with administration of the Better Business Bureau and the State of New York regulatory portfolios, requiring 7 to 14 day turnarounds on submission of dispute responses.

Tasked with analyzing short sale scenarios for Bank of America’s FHA loan program.Familiar with the Equator software application specific to short sales. Initiate via telephone point-of-contact with borrowers and agents, as well as performing ad-hoc tasks for both. As a processor for the CIWI project, Route an average of 50-plus loans per day to various bankruptcy departments.

Foreclosure Review Analyst October 2012-PresentCurrently part of a unit reviewing portfolio foreclosed loans on behalf of OneWest Bank.Intimately involved with analyzing loans from judicial and non-judicial states to account for all pertinent documentation on a state-by-state basis.Have met goals for production and contributed to the team effort by meeting crucial year-end goals.Loss Mitigation Specialist January-October 2012 Was tasked with analyzing loans on the Bank of America’s Government and Non-Government portfolio.Charged with the review of 15 loans per workday. Adaptive to Document Loan Generator software that assists in loss mitigation analysis.Responsible with understanding of HAMP federal guidelines as well as adhering to our client’s policies and procedures.

Houston, Texas Area

Responsible for handling inbound input from homeowner and authorized thirdparties, and finding solutions to avoid foreclosure.Actively review and process documentation for various loan workouts, includingloan modifications and short sales.Design repayment plans for homeowners after performing various incomeassessment to arrive at favorable outcome beneficial to both customer and investor.

Bankruptcy Loss Mitigation SpecialistCurrently review files of borrowers for loan modification in the Bankruptcy department. Working closely with Litton's vendors to better manage the debtor inventory. Also perform the tasks of foreclosure sale postponement and executing periodical reports, as well as short sale processing. Payoff VerifierPerformed quality control for coding loans and quoting payoffs, as well as providing backup to Payoff Correspondence. Began career at Litton as a Payoff Processor, running approximately 55 to 65 quotes per day. Also processed quotes to assist the Payoff Department in meeting Key Performance Indicator objectives.

Reviewed files to in attempt to qualfy them for a loan modification. Have to ahere to Treasury Department regulations regarding the Home Modification Program (HMP).

Ordered payoffs for all incoming refinances for the Processing department at Chase Home Finance. Opened title, obtained insurance information and verified employment on prospective borrowers. At Warehouse Banking Division, reviewed hundreds of collateral files for exceptions, and reconciled note payment accounts daily.

Provided sales support on various accounts ranging from Qwest to Nextel.Conduct database maintenance, as well as online research. In addition, conducted tele-surveys to determine customer service needs.

Supervised associate employees at one of the most productive outlets in the Houston district.Charged with reaching sales objectives set by the store manager.Trained associates on all facets of the store, including cashier, pricing and set-up display.

Processed incoming applications for qualified and non-qualified annuities. Contacted Washington Mutual Brokers regarding discrepancies on applications.Issued $350,000 - $500,000 in new business per week.