Alfred Chen Email & Phone Number

Shanghai, China

中国 上海市

1) Manage a merchant portfolio and deliver a year on year growth on cross and up selling opportunities, Meet or exceed quarterly revenue targets.2) Monitor, measure, and propose growth strategies to improve merchant’s business.3) Develop and maintain an excellent relationship with merchants and leading them to an amazing experience by creatively solving problems for merchants.4) Work closely with other internal teams to improve overall customer satisfaction.5) Frequent… Show more 1) Manage a merchant portfolio and deliver a year on year growth on cross and up selling opportunities, Meet or exceed quarterly revenue targets.2) Monitor, measure, and propose growth strategies to improve merchant’s business.3) Develop and maintain an excellent relationship with merchants and leading them to an amazing experience by creatively solving problems for merchants.4) Work closely with other internal teams to improve overall customer satisfaction.5) Frequent performance review with merchants to identity where can be improved. Drive product upgrade. Show less

Pudong, Shanghai, China

1. Merchant Support – Support the overall operation after the merchants were connected, coordinate internal departments to solve problems encountered in cooperation. Maximize merchants’ satisfaction.2. Business development – Offer different payment solutions through data analysis to maintain and seek for increase in the transaction volume of merchants.3. Channel Operation – Responsible for data analysis of transactions in different payment channels. Test channel performance… Show more 1. Merchant Support – Support the overall operation after the merchants were connected, coordinate internal departments to solve problems encountered in cooperation. Maximize merchants’ satisfaction.2. Business development – Offer different payment solutions through data analysis to maintain and seek for increase in the transaction volume of merchants.3. Channel Operation – Responsible for data analysis of transactions in different payment channels. Test channel performance regularly to provide important basis and suggestions for merchants’ channel strategy.4. Risk – Responsible for training VIP merchants on the response process and solutions to risk events. Monitoring transaction data and early warning risks in real time.5. Procedure optimization & Product upgrade – Regularly make appointments with merchants for in-depth communication and research on service demand. Organize cross-departmental communication based on feedback from merchants to promote internal process optimization and payment product upgrades. Show less

Shanghai City, China

1. Compliance – Monitoring and proofreading of customer facing sales and MKT activities in English and Chinese.2. QC(Quality control) – Monitoring customer verifications(KYC) and client communications for customer facing activities. Participate in relevant rulemaking.3. Risk – Due diligence on potential PSP(Payment Service provider).Support other global requirements for risk and AML.4. Finance – Support all global finance needs regarding MIMO and Operational costs.5. MIMO –… Show more 1. Compliance – Monitoring and proofreading of customer facing sales and MKT activities in English and Chinese.2. QC(Quality control) – Monitoring customer verifications(KYC) and client communications for customer facing activities. Participate in relevant rulemaking.3. Risk – Due diligence on potential PSP(Payment Service provider).Support other global requirements for risk and AML.4. Finance – Support all global finance needs regarding MIMO and Operational costs.5. MIMO – Support and maintain daily customer payments, daily Cash out, matching and reconciliation. Support on settlement and daily deposit issue.6. Participate in negotiation and contract signing of PSP and other potential partners. Show less

Shanghai City, China

1. New customer development and customer relationship maintenance.2. New Channel Development and Channel relationship Maintenance3. Organizing and coordinating banks internal activities and external activities with channels.4. International property loan consultation and services.5. Resolving customer complaints, feedback to related departments about their opinions and requirements so as to drive product upgrades and improve service processes.

上海

1. Provide customers with efficient and convenient counter service.2. Through one-stop service to maintain good relationship with customers, identifying risk and do a good job on prevention of financial crime .3. Explore potential wealth management and other banking business needs of customers, and seek cross-selling opportunities.

Shanghai City, China

1. New customer development and channel development. 2. Responsible for providing clients personalized wealth management services to maintain good relationships.3. Through introducing bank products and investment, risk protection program to achieve sales target.4. International property loan consultation and services.5. Resolving customer complaints, feedback to related departments about their opinions and requirements so as to drive product upgrades and improve service… Show more 1. New customer development and channel development. 2. Responsible for providing clients personalized wealth management services to maintain good relationships.3. Through introducing bank products and investment, risk protection program to achieve sales target.4. International property loan consultation and services.5. Resolving customer complaints, feedback to related departments about their opinions and requirements so as to drive product upgrades and improve service processes. Show less

Shanghai City, China

1. Uploading drugs, medical devices sales and inventory data.2. Pharmaceutical platform master data maintenance (data cleansing, rename, merge, split; adjusting data matching relationship); testing updates.3. Daily support for relevant data topics. Assisting to make pharmaceutical sales, inventory data report.

Shanghai City, China

1. Making sales, inventory forms. Filling out daily operation records of the store and settling the problems of operation at any time if it’s necessary.2. Promotional products information consolidation and updating for E-commerce Dept.3. Domestic transportation arrangements.4. Assisting supervisor to make sales, store information, issues of operation weekly and monthly reports.