As an experienced Vice President of Network Operations and Development with expertise in operations, management and planning for successful TV, Internet and Phone service providers, my career accomplishments consist of more than 20 years of experience, piloting sophisticated technology projects, sales engineering, and analyzing support strategies and processes to facilitate improved operations and efficiency. I have also facilitated and collaborated on fibre swap arrangements and IRU agreements to expand the network footprint from 1 to 8 municipals and the implementation of a new IPTV platform and 1gb network upgrade• Detail-oriented and motivated to drive projects from start to finish as part of a dynamic team or working individually• Develop process improvements and other enhancements that improve operational efficiency as well as ensure data security. Oversee the procurement, installation, and maintenance of support systems such as UPS, fire suppression systems, HVAC, TVRO, and generators• Effectively communicate project scope, schedule, and budget and also design/generate reports for executives. • Maintained relationship with key stakeholders/partners such as the City of Vancouver, Telus, BC Hydro, Cisco, TiVo, Intransit, Translink, and Evolution Canada • Provide technical and non-technical customer support service; create project plans by project management framework standards and procedures as well as identify ongoing issues and gaps within the project plan• Actively participate in both national and international industry events, including CCSA technical forums and the NCTC conference. Help determine the deployment of wired/wireless network systems for the 2010 Winter Olympics Expo Pavilion. Facilitate and closed both B2B and B2C deals.• Spearhead process improvement initiatives for installation and service provider operations for a system such as LAN, fibre optics, TV, Voice, and Data networks.

As an experienced Vice President of Network Operations and Development with expertise in operations, management and planning for successful TV, Internet and Phone service providers, my career accomplishments consist of more than 20 years of experience, piloting sophisticated technology projects, sales engineering, and analyzing support strategies and processes to facilitate improved operations and efficiency. I have also facilitated and collaborated on fibre swap arrangements and IRU agreements to expand the network footprint from 1 to 8 municipals and the implementation of a new IPTV platform and 1gb network upgrade• Detail-oriented and motivated to drive projects from start to finish as part of a dynamic team or working individually• Develop process improvements and other enhancements that improve operational efficiency as well as ensure data security. Oversee the procurement, installation, and maintenance of support systems such as UPS, fire suppression systems, HVAC, TVRO, and generators• Effectively communicate project scope, schedule, and budget and also design/generate reports for executives. • Maintained relationship with key stakeholders/partners such as the City of Vancouver, Telus, BC Hydro, Cisco, TiVo, Intransit, Translink, and Evolution Canada • Provide technical and non-technical customer support service; create project plans by project management framework standards and procedures as well as identify ongoing issues and gaps within the project plan• Actively participate in both national and international industry events, including CCSA technical forums and the NCTC conference. Help determine the deployment of wired/wireless network systems for the 2010 Winter Olympics Expo Pavilion. Facilitate and closed both B2B and B2C deals.• Spearhead process improvement initiatives for installation and service provider operations for a system such as LAN, fibre optics, TV, Voice, and Data networks.

During my career as a Project Coordinator and Network Operations Manager, I have been well-versed in planning and scheduling project timelines and milestones using appropriate project management tools and also possessing hands-on experience in managing multifaceted operations in complex environments and achieve exceptional outcomes and rigid cost containment. My superior communication and problem-solving skills allow me to excel in driving teams through all facets of project life cycles and ensuring optimal client experiences.• Directed project management teams on project status reporting, forecasting, integration, and support/issue resolution. Served as liaison with sales and marketing teams to gauge market trends, customer demands• Directed daily activities for the Network Operations group Including Network Design, Service Management, Provisioning, Finance, and Network Planning.• Organized and timely in providing staff, departmental members, and executive management with reports on specific data findings and their impact on organizational growth and success.• Managed process improvement projects to streamline existing systems

• Planned and facilitated project review meetings to expedite requirements and resolution of project issues.• Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.• Established customer expectations of project scope, deliverables, procedures for project communications, and dissemination of information for team members.• Provide technical support to end-users by leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation.

A Fiber Facilities Coordinator with experience in managing projects from initial design through to final completionResponsible for project planning, design, surveying, tender evaluation, estimating, budgeting, liaison with clients, on-site supervision and final hand over for Shaw Business ServicesEstablished new CAD drawing standards and processes