Alfred Lephalala Email & Phone Number

South Africa

82 Morkels Close, Capital Hill Commercial Estate, Midrand, 1685

My role includes:• Providing technical operational support for our backup infrastructure and analyses daily.• Daily, weekly and monthly backup reports.• Review backup capacity and utilization. • Provide system expansion recommendations to support data growth.• Assisting in data recovery, troubleshooting pending or failed jobs for both Windows / Linux file system and agent-based backup operating systems.• Licensing of Commserve ensuring that license… Show more My role includes:• Providing technical operational support for our backup infrastructure and analyses daily.• Daily, weekly and monthly backup reports.• Review backup capacity and utilization. • Provide system expansion recommendations to support data growth.• Assisting in data recovery, troubleshooting pending or failed jobs for both Windows / Linux file system and agent-based backup operating systems.• Licensing of Commserve ensuring that license capacity is utilized effectively.• Scheduling of backup jobs and reports for customers.• Conduct system expansion recommendations to support data growth. • Create and maintain operational documentation including environment monitoring for standby and DR procedure.• Symantec Encryption & Anti-Virus Protection • Veeam Backup & Replication Deployments & Administrator• Veeam Microsoft Office 365, SharePoint , One Drive Deployments and AdministratorOther roles include monitoring the following systems:• vCentre Server• VMware vCloud Usage Meter• vRealize Operations Manager• Kace Management System• Dell OME• Dell Storage Manager• Pure Storage Management• PRTG Network MonitorDeployed to XtraSpace Properties as an On-site Support Engineer between September 2016 - July 2017 My roles and responsibilities at XtraSpace included:• Microsoft Office 365 administrator • Managed end-user support• Managed AD Server • Configured and Installed Sage Pastel Software• Managed and Installed Spaceman Storage Billing Software• Managed RDP connections for Off-site users.• Managed anti-virus systems [ Kaspersky and Panda]• Maintained, Configured and installed Routers • Remote support for branches outside of Johannesburg Show less

1 Maxwell Drive, Office Park, Sunninghill, Sandton, Johannesburg

My roles and responsibility at BTO Solutions• Providing first level technical support to customers remotely. • Providing technical solutions in a clear and concise manner. • Installing and configuring computer hardware systems and IT software. • Managed Office 365 account for customer's environment• Site assessmentsDeployed to Saab Grintek Defense between January 2016 - August 2016 My roles and responsibility at Saab• Installing and configuring… Show more My roles and responsibility at BTO Solutions• Providing first level technical support to customers remotely. • Providing technical solutions in a clear and concise manner. • Installing and configuring computer hardware systems and IT software. • Managed Office 365 account for customer's environment• Site assessmentsDeployed to Saab Grintek Defense between January 2016 - August 2016 My roles and responsibility at Saab• Installing and configuring VMware ESXi hosts• Configuring vSphere on client servers• Configuring SAAB Tactical Tetra Interface• Testing TactiCall System equipment Show less

Randburg

My roles and responsibility at Aptronics• Configuring & Imaging end user pc’s/laptops• Installing & Configuring Servers, Blades and enclosures• Troubleshooting & diagnose hardware/software issues• Repairing and swapping out of hardware parts• Travelling to client’s sites to fix/maintain IT systems • Installing software and updates on Desktops, Laptops and Printers• Site Installations & Cabling• Rack and stackingDeployed to Investec between March 2013… Show more My roles and responsibility at Aptronics• Configuring & Imaging end user pc’s/laptops• Installing & Configuring Servers, Blades and enclosures• Troubleshooting & diagnose hardware/software issues• Repairing and swapping out of hardware parts• Travelling to client’s sites to fix/maintain IT systems • Installing software and updates on Desktops, Laptops and Printers• Site Installations & Cabling• Rack and stackingDeployed to Investec between March 2013 - May 2014My roles included:• Asset & Inventory Management• Imaging of machines• Hardware faults and repairs• Desktop support • Data Recovery Show less

Diploma, Business Information Technology

Certificate In Systems Developer Nqf Level 5

Certificate In Systems Support Nqf Level 5

Certificate In Technical Support Nqf Level 4

Information Tecnology

HP Learner ID: PL71780404

Senior Certification, 12

Activities and Societies: Athletics, Soccer, Drama