United States Forest Service (USFS) – Enterprise Geospatial Portal (Scrum Master and Project Manager)• Led all activities for a five-month project to upgrade five critical components of the wildland fire management system used by the National Interagency Fire Center (NIFC) • Planned and facilitated a three-day planning session with Dsoft Technology, the NIFC staff and the incoming contractor to establish priorities for 2024 and begin transitioning EGP responsibilities• Delivered Monthly Progress Reports to NIFC.• Responsible for all Scrum activities for Development Team and removed roadblocks.• Identified the need for and implemented weekly Scrum of Scrum meetings to improve communication among teams. Exceeded planned velocity on 85% of last 13 sprints.United States Space Command – Military Application of the Space Environment (Scrum Master)• Identified and implemented Agile ceremonies• Conducted and led Scrum Master processes• Organized and provided CPAR inputs to Space Command

• Conducted all Scrum activities for development team and removed roadblocks.• Managed scope and helped determine workload balance during Program Increment and Backlog Grooming Sessions.

• Defined new services that will allow Dish to differentiate themselves in the cellular market.• Drove end to end product requirements for the Dish 5G cellular network.

• Led all Project Management activities for implementation of a newborn baby screening system being used the states of Colorado and Wyoming. Value of project is $1,575,000. Third most critical in State.

- Managed scope, deliverables, risks, timelines, budgets, training and project issues for 19 financial and insurance clients with a total of 28 active SaaS projects with budgets ranging from $4,000 to $200,000.- Provided customer service and support of end-to-end client software implementations, including client training, presentations, and process documentation.- Managed first time software deployments for 4 clients and ongoing new software deployments to all clients. Software deployments types included; application form changes, company re-brandings, company merger changes, new applications, and Regulatory mandates.- Developed new work orders and negotiated annual contracts for clients.- Improved work flow and status reporting efficiencies by working with clients to understand their immediate needs and the needs of their upper management.

- Managed Oracle migration project to move 40+ applications from Oracle Solaris to Oracle ExaData hardware platforms.- Successfully coordinated and delivered software replacement of employee HR database using internal and external company resources.- Designed and implemented an Agile Waterfall methodology that reduced migration times by 50 percent.- Responsible for management of upgrading Cyber Security authentication using Public Key Infrastructure with 2 – Factor Authentication.

Product Owner Delegate for AT&T DirecTV/u-Verse Traffic Management System- Designed, proposed, and implemented up stream process improvements for Agile Scrum teams.Agile Scrum Master and Project Management for an AT&T Data Correlation Tool- Took a custom software development tool from concept to trial to full deployment by focusing on needs of 500+ engineer user base, which reducing engineering triage time by 20% to 80%.- Managed all stages of the project including defining Requirements, Scope of Work, Backlog, Sprint demos, and Acceptance Testing.- Managed backlog of over 140 feature requests and determined features to implement in each release using collaboration and prioritization skills.- Improved collaboration between teams by providing agile training to AT&T, other contractors, and internal teams.- Led focus groups on a regular basis to consistently understand work flow pain points and develop requirements to improve user needs.Leadership/Mentoring/Customer Relationship Management- Conducted Transforming Customer Relationship client interviews that identified areas for improvement and applied that knowledge to employees via workshops; resulted in improved client relationships.- Provided leadership training on Personal Mission Statements to help employees gain an understanding of their strengths, competencies, passions, and how it pertains to their work contributions and life purpose.- Created and implemented a mentoring program for a 35,000+ employee population.Business Transformation Consulting- Identified advocated, and implemented necessary business transformation changes by identifying Client’s organizational structure issues via interviews across all levels of their organization.- Recommended solutions to stakeholders to improve engineering work flow.Team Development- Designed and delivered on-boarding workshops to help new employees acclimate to their client roles.

Served as the technical SME to Sprint for all network and customer applications. Created and delivered application presentations to other customers across North America and at Trade Shows.

Provided support to position the 3G/UMTS solution to ATT/Cingular.

Team Leader in the Software Product Marketing Group for development of Speaker Support and Value Proposition material for 5ESS Digital Switch annual software releases.

Defined and implemented customer interface role for obtaining ongoing customer requirements for product enhancements and assisted with several First Office Application deployments.

Provided strategic analysis of competitors short and long term directions to which was used to make overall product direction changes to our Digital Switching platforms.

Developed circuit pack and device tests for the 5ESS Switch