Management and Entrepreneurship Department

Management and Entrepreneurship Department

Frager Consulting helps organizations achieve ROI in their people through aligning strategy, learning, and culture.

As part of the newly formed Global Talent Development department, my team was responsible for re-designing, developing, implementing, facilitating, conducting, socializing, managing, and evaluating enterprise talent management programs for a billion-dollar global research institute.• Portfolio programs included: Leadership Development, Project Management, Performance Management, Learning Analytics.

Leading a team of organizational talent effectiveness and learning & development consultants at two health systems across two states, I developed and/or implemented various OTE and L&D programs that derived from local initiatives and strategies as well as national programs. • Initiatives include: Organizational Talent Needs Assessment, Leadership Develop, Management Skills, Employee Orientation, Program Evaluation, Talent Analytics ,and Employee Engagement/Satisfaction.

As part of a multi-disciplinary team I was responsible for applying principles from I/O Psychology and Organizational Behavior to solve employee, administration, management, quality, safety, and practical business challenges in both clinical and non-clinical work settings.• Designed and implemented the data analytics strategy for a 5-hospital health care system • Assessed and designed employee development and change management programs to enhance Performance Management, Workplace Civility, Leadership Development, Lean Six Sigma, Service, and the Patient/Customer Experience.• Served on executive committees related to healthcare quality initiatives, Leapfrog, HCAHPS, and Patient Safety

As an Organizational Development consultant I had lead roles in non-profit, manufacturing, hospitality, and health care consulting projects.

Consulted with 17 clients, one of which was a nation-wide hospital security services organization, to evaluate and improve employee selection processes and their use of Kiosite’s HireTrue employee selection software.

• Acted as Practice Administrator and Director of Marketing and Research for a mental health clinic with 16 professional staff.• Increased revenue by 300% through expanding the workforce capabilities and developing a family practice referral program• Led projects to internally place Frager Associates offices within family and internal medicine practices