Responsible to drive sales and client engagementCreated the pricing policy and guidelines for the firm to guide future sales and engagementReview and create new product bundles to suit client needs

Support the set up of the JR COE.Lead the discussion with Trade Associations to create Partnerships and support for the launch of JR COE.Develop and Project Manage the development of the JR COE Web page.

Leads a team of 2.Responsible for setting up Knowledge Partnerships with local and private education institutions. Responsible for maintaining and updating the micro credentials framework and creation of new micro credentials.Supported the set up of the Skills Development Partnership function.

Functional Lead for HCDT and Study AwardsKey responsibilities1. Development of the HCDT Eco-system 2. Propose, Develop, Plan and Execute new Initiatives like Licensing Model, Sectoral Partnerships3. Driving Adoption of Products (HCDT, Licensing Model, etc)4. Project Management of Product Portfolio5. Budgeting and Forecasting6. Internal and External Stakeholder Management 7. Vendor and Partner Management and On-boarding8. Process and System Improvement9. Propose, Plan and Execution of Sector wide Sharing Events (webinars, training clinics)10. Manage all Business Operations and Ensure Compliance to Audits11. Reporting and Insights Generation12. Mentoring and on-boarding of new staff on HCDT.Study Awards/Young Talent Awards1. Manage and Ensure proper evaluation of all applicants2. Review and Propose Changes to Evaluation Rubrics3. Mentoring and guiding of Assistant Manager responsible for Operation of the awards.

Responsible to lead the Client Services teamProject Management for global and local projectsMonitor and take active steps to reduce cost, working with vendors to ensure cost efficiency and qualityProvide Sales Support and lead Implementation planning meetings with clientCollaborate with Finance, Consulting and Sales team for process improvement Ensure timely invoicing and monitor revenue recognition for global and local projects.

Project ManagementKey project management role for multiple projects involving Government sector, FMCG, MNC clients. Project Managed projects with multiple work-streams and stakeholders ranging from CEOs to working level. Typical Size of projects managed - $100k - $2mDigital TransformationKey project manager and vendor manager for projects involving digital transformation. Work with IT partners to manage design and customization of HRIS system/apps to support digitalization requirements by the clients. Lead UAT with clients and provide technical helpdesk support. Key team member to take part in conversation with IT vendors to source for partners for new projects.Work with sales team and delivery team to understand IT tender specs and to prepare project scope for IT related add-ons.

Project ManagementKey project management role for multiple projects involving Government sector, FMCG, MNC clients. Project Managed projects with multiple work-streams and stakeholders ranging from CEOs to working level. Typical Size of projects managed - $100k - $2mDigital TransformationKey project manager and vendor manager for projects involving digital transformation. Work with IT partners to manage design and customization of HRIS system/apps to support digitalization requirements by the clients. Lead UAT with clients and provide technical helpdesk support. Business DevelopmentAttends sales pitches for SME projectsInternal System SpecialistPlays as a super-user and trainer for PSA (user interface for SAP) and Concur expenses. Acts as a regional super-user to ensure new hires are familiar with the system and internal revenue recognition methodologyConduct training or refresher class for the regionHR Maturity Model DiagnosticsKey member to co-develop the Spring HRMD and the training module.Provides support for training and the system usedProvides 2nd level helpdesk in managing the SkillsFuture mentors on the model and systemCompetency DevelopmentKey member in developing the National Energy Competency Framework (NECF).Key member in developing the Digital Competency Framework for a leading global FMCG.

Call centre environment focusing in collection of outstanding arrears.

Administative and event planning