Alfred Khannu Email & Phone Number

Suwanee, Georgia, United States

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating. Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times. Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.Communicate any problems or special needs from customers to store management. Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately. Ensure fuel tank is filled and lock and secure vehicle at end of day's business.

Duluth, Georgia, United States

Patrol Premises: Conduct regular foot patrols and/or vehicle patrols to deter unauthorized access, vandalism, or suspicious activity.Monitor Surveillance: Continuously observe security cameras and alarms systems, promptly investigating and responding to any unusual or unauthorized activities.Access Control: Verify the identity of individuals entering the premises, ensuring only authorized personnel gain access.Emergency Response: Respond to alarms, emergencies, and incidents promptly and appropriately, taking necessary actions to resolve or mitigate the situation.Report Writing: Maintain detailed and accurate incident reports, documenting all security-related activities during your shift.Safety Compliance: Enforce safety protocols and policies, including fire prevention, evacuation procedures, and first aid response, when necessary.Customer Service: Provide excellent customer service by assisting employees, visitors, and clients with inquiries, directions, and support as needed.

United States

• Provided exceptional customer service to clients, ensuring satisfaction, and addressing inquiries or concerns promptly.• Acted as the main point of contact for customer accounts, establishing and maintaining positive relationships. • Assisted in resolving customer issues related to product orders, deliveries, and returns, demonstrating problem-solving skills.• Conducted order processing, including order entry, tracking, and follow-up to ensure timely and accurate deliveries.• Collaborated with the warehouse team to coordinate shipping and receiving activities, optimizing logistical processes.• Handled incoming calls and emails, providing information on products, services, and order status.• Maintained accurate and up-to-date customer records in the company database, ensuring data integrity.• Upheld company policies and procedures in all customer interactions, promoting a positive customer experience

Winder, Georgia, United States

• Cultivate and maintain positive relationships with clients, serving as the main point of contact. • Manage and oversee a portfolio of client accounts, ensuring satisfaction and meeting their needs. • Monitor account activity, identifying opportunities for growth and improvement.• Assist in preparing proposals, contracts, and presentations for clients.• Troubleshoot problems related to account services or products.• Analyze client account data and performance metrics to identify trends, opportunities, and areas for improvement. • Manage contracts, agreements, and terms with clients, ensuring compliance and understanding of expectations.• Regularly communicate with clients through various channels, including email, phone, and meetings.

• Received and processed written prints and work order for clients.• Verified uniform number and placed orders in appropriate boxes to ready for shipping• Usually readied around 450-500 work orders per week• Maintained counts and lifts, shift and stocks materials and parts• Maximized sales by shipping on time and accurately • Work on monthly billing report for transportation and warehouse customers and do system invoicing

• Interacted with new and regular guests while suggesting products that compliment purchase to enhance the guest experience• Balanced cash and inventory transactions, around $3,000-$5,000 per day• Encourages participation in the guest feedback system.• Cleans in and outside of store (sweep parking lot, mop floors, empty trash, clean rest rooms, fill water and towels at the pump, replace pay-at-the-pump receipt paper, etc.)• Stocks shelves and coolers and takes inventory on shelf items.• Keeps fresh foods stocked and ready-to-eat. Performs regular temperature checks to ensure food is at the appropriate temperature.• Filled out orders and helped in receiving vendor deliveries.• Maintains fresh and available beverages.• Updated prices and posts new signage to reflect monthly promotions and sales opportunities

Education record

Education record