Alfred Kraus Email & Phone Number

Remote

Driving Agile transformation initiatives at USAA, I leveraged Lean and Agile methodologies to improve value delivery and enhance client satisfaction. I developed and implement strategic coaching programs to elevate team capabilities and foster a culture of collaboration and continuous improvement across the organization.• Spearheaded targeted coaching initiatives aimed at enhancing personal and professional development within teams, leading to improved client satisfaction and achievement of goals.• Facilitated workshops and training sessions on Agile and Lean methodologies, fostering collaboration and efficiency across teams.• Developed a comprehensive Coaching Training program to enhance coaching capabilities, ensuring scalable team and program-level coaching that drives continuous improvement.• Created and conduct Objective & Key Results (OKR) workshops to align organizational vision and maintain focus on high-priority initiatives.• Promoted continuous improvement by establishing tailored coaching plans, empowering teams to enhance value delivery and effectively address key challenges.

Johnston, Rhode Island

At Citizens Bank, I played a pivotal role in leading the Agile transformation by reorganizing teams and enhancing workflows to reduce dependencies and improve value delivery. My focus on leadership development and employee engagement significantly advanced the organization’s Agile maturity.• Delivered coaching sessions that focused on personal and professional growth, significantly improving employee engagement and client satisfaction.• Led initiatives to reorganize teams for faster value delivery, enhancing workflow by reducing dependencies.• Championed the adoption of Agile practices through targeted training sessions and personalized coaching, increasing organizational agility and team performance.• Drove continuous improvement efforts by establishing new frameworks that allowed teams to streamline workflows and maximize value delivery.

Franklin, Tn

As Lead Scrum Master at VGT, I championed a culture of continuous improvement and operational efficiency, coaching teams and other Scrum Masters to achieve greater predictability and productivity. My strategic initiatives were integral to aligning the organization’s goals with Agile principles.• Guided teams in continuous improvement efforts, achieving an increase engagement and team morale.• Developed and implemented a new approach to Release Planning that improved predictability in project outcomes.• Increased software development flow by fostering a high-performing team of Scrum Masters, resulting in productivity gains.• Facilitated senior leadership off-sites to enhance organizational alignment and prioritization of work.

Harrisonburg, Va

During my time at Rosetta Stone, I was responsible for designing and maintaining software for flagship products. In addition, I managed Agile teams, acting as Scrum Master to drive multiple project releases, which significantly enhanced value delivery and product development timelines.• Acted as Scrum Master for a large Agile team, overseeing 36 public-facing releases across 12 projects in a single year.• Designed and maintained software for versions 2 through 4 of the flagship products, enabling efficient value delivery.

Staunton, Va

As the owner of Coyote’s Den, I managed all aspects of the business, including inventory, customer relations, and financial operations. I built a successful business while maintaining a hands-on approach to management and customer service.

Harrisonburg, Va

I taught introductory business classes to adult learners, contributing to their academic and professional development by providing practical, real-world knowledge and applications.