Alfredo Gomez Email and Phone Number

• Installing and troubleshooting Avid Editing systems.• Build and install all software and hardware for editing systems and any other workflow related computer system.• Maintain, clean, test, troubleshoot and complete minor repairs for all editing systems and any other workflow related computer system.• Perform installations and tear outs of in-house and on location editing systems and any other workflow related computer system.• Hardware and Software installations and support include, but are not limited to, Mac, Windows, Avid, Microsoft Office, Adobe, etc.• Ensure excellent quality and customer service by identifying the needs and wants of clients and responding to their concerns and problems in an effective and timely manner.

• Advocated for the Trend Micro Internet Security brand.• Developed an increase in product knowledge for Trend Micro products and services. • Managed sales and trainings to increase units sold/installed.

• Mentor all store partners in the culture of selling and engagement to support and drive the customer experience.• Develop and manage a high-performing team that consistently delivers.• Train, coach, and develop department level leaders and store partners in all areas and functions.• Provided base level in store technical support to store devices.

Motivated team and provided product knowledge to grow sales. Enforced contacting customers in a timely fashion throughout store. Provided leadership, drove sales, developed team members and met company expectations. Maintained close relationships with vendors.• Extensive knowledge of products sold at store.• Oversaw the training of new employees• Mentored associates to grow and become more confident• Proven leadership success in achieving daily sales goals• Consultations with clients, in person and over the phone, to determine the best products and services offered.

Market Manager - Amazon Devices (Kindle Offline Retail)Strategized with Offline Retail Sales and Marketing division to increase brand advocacy, market segment share and product knowledge in the field. Presented training content at conferences, conventions, and retail trainings. Built productive relationships with retail partners of Amazon that increased sales and loyalty.• Supported regional team operations with management.• Instituted incentives throughout market that elevated performance and built motivation.• Managed sales, and training throughout market.• Developed an increase in product knowledge that resulted in a growth of sales.• Managed and motivated sales representatives in the field.• Helped train and support new employees.• Created marketing materials used on a national level.• Gathered market and competitor intelligence.• Troubleshot displays and network connectivity.• Supported offline channel with installation and configuration of devices.• Provided technical support to each location in LA County.• Built productive relationships with channel marketing and device executives that benefited field team efficiency.• Provisioned devices on network.• Upgraded OS on devices as well as reinstalling demo software.• Built and installed display fixtures.• Ran networking cable and A/V cables to complete demo experience.

Worked with the Google marketing and retail division to produce training content presented at conferences and retail trainings. Provided retail intelligence and advocated for the Google brand in the field. Developed strategies for retailers that attained sales for Google and its partners. Built productive relationships with retail partners of Google.• Instituted incentives throughout market that elevated performance and built motivation.• Built a strong brand awareness while driving sales.• Managed sales, and training throughout market.• Helped train and support new employees.• Developed an increase in product knowledge that resulted in a growth of sales.• Managed and motivated sales representatives in the field.• Troubleshot store displays.• Supported offline channel with installation and configuration of devices.• Provided technical support to each location in LA/Orange/Ventura County.• Upgraded OS on devices as well as reinstalling demo software.• Oversaw the training of new employees.• Built and installed display fixtures.

Advocated for the Google brand, products and software. Kept employees trained and up to date on all products and services. Built productive relationships with store that increased sales and loyalty.• Instituted incentives that elevated performance and built motivation.• Built a strong brand awareness while driving sales.• Managed sales, and training.• Developed an increase in product knowledge that resulted in a growth of sales.• Helped train and support new employees.• Troubleshot store displays.• Supported offline channel with installation and configuration of devices.• Provided technical support to each location.• Upgraded OS on devices as well as reinstalling demo software.• Oversaw the training of new employees.• Built and installed display fixtures.

• Built a strong brand awareness• Maintained product displays in accordance with visual standards• Built and maintained incremental displays• Built displays in accordance with plan-o-gram and store S.O.P.

In charge of the contacting and fishing the store for customers for home theater department. Driving sales, following up with leads, and maximizing profitability.• Extensive knowledge of home theater electronics• Oversaw the training of new employees• Proven success in achieving daily sales goals• Consultations with clients, in person and over the phone, to determine the best products and services offered

Advocated for the Google brand, products and software. Kept employees trained and up to date on all products and services. Built productive relationships with store that increased sales and loyalty.• Instituted incentives that elevated performance and built motivation.• Built a strong brand awareness while driving sales.• Managed sales, and training.• Developed an increase in product knowledge that resulted in a growth of sales.• Helped train and support new employees.• Troubleshot store displays.• Supported offline channel with installation and configuration of devices.• Provided technical support to each location.• Upgraded OS on devices as well as reinstalling demo software.• Oversaw the training of new employees.• Built and installed display fixtures.

Worked with the Sony marketing and retail electronics division to produce training content presented at conferences and retail trainings. Provided retail intelligence, and advocated for the Sony brand in the field. Developed strategies for retailers and attained sales for Sony Electronics. Built productive relationships with retail partners of Sony.• Instituted incentives throughout market that elevated performance and built motivation..• Built a strong brand awareness while driving sales.• Managed sales, and training throughout market.• Developed an increase in product knowledge that resulted in a growth of sales.• Managed and motivated seasonal sales representatives during the holidays.• Troubleshot store displays.• Supported offline channel with installation and configuration of devices.• Oversaw the training of new employees.• Provided technical support to each location in LA/Orange/Ventura County.• Developed an increase in knowledge for Sony products and services.• Built and installed display fixtures.

• Built a strong brand awareness while driving sales• Managed sales, and training• Developed an increase in product knowledge that resulted in a growth of sales• Maintained product displays in accordance with visual standards• Built and maintained incremental displays• Built displays in accordance with plan-o-gram and store S.O.P.

In charge of overall store performance. Drove sales, increased store profitability and developed sales strategies. Managed, hired and trained staff. Provided leadership, direction, and enforced company performance expectations.• Instituted incentives that elevated performance while building morale and motivation• Built strong professional working environment that stimulated revenue and efficiency• At one point was the only employed manager and performed all duties of the general manager

• Built a strong brand awareness while driving sales• Managed sales, and training• Developed an increase in product knowledge that resulted in a growth of sales• Built and maintained incremental displays

Motivated team and provided product knowledge to grow sales. Enforced contacting and fishing store for customers for home theater department. Provided leadership, drove sales, developed team members and met company expectations. Maintained close relationships with vendors.• Extensive knowledge of home theater electronics• Oversaw the training of new employees• Mentored associates to grow and become more confident• Proven leadership success in achieving daily sales goals• Consultations with clients, in person and over the phone, to determine the best products and services offered.