-Responsible for assisting with planning, coordinating, and executing tasks, ensuring timely delivery and smooth progress of projects while adhering to quality standards and stakeholder expectations.-Responsible for helping develop and manage marketing campaigns, conducting research, and producing content for monthly newsletters and blog posts.-Assist with design work and support the digital marketing manager with curated posts.-Run daily invoices and manage monthly membership renewals.-Write blog content regularly to engage audiences and improve online presence.

-Responsible for task and calendar management, ensuring the team’s schedules are well-organized and deadlines are met.-Manage the team's Monday.com board, keeping it up-to-date and reflective of the current project status.-I also manage files, maintaining an organized system for easy access to important documents.-I provide regular project updates to keep stakeholders informed, and I play a key role in lead generation through Bark.com, identifying and pursuing potential growth opportunities.

-Built, managed, and maintained the business management system using Notion.-Handled email calendar management.-Updated order statuses.-Communicated with clients.-Accepted and lined up order.-CReated a gallery and catalog for products and services offered.-Designed product mock-ups.

-Managed CRM systems including Keap, Monday.com, HubSpot, and Close, ensuring smooth operation and data integrity.-Oversaw workforce management tools like Hubstaff and Grove HR and collaborated on internal operations and HR projects to enhance organizational efficiency.-Handled leads acquisition and management, provided support for the Business Development Team, and focused on fostering employee engagement.

-Served as the executive assistant for the Business Strategy Writing and Design Team, handling project management, task and calendar management, and ensuring deadlines were met by managing the team's Monday.com board.-Responsible for appointment setting, data entry, and management, as well as coordinating the team across different departments.-Sent design drafts to clients for feedback and approval, provided project updates to existing clients, relayed client feedback to the design team, and maintained clear communication and support for clients.

I created and maintained a client database, handled data entry, and set up and managed social media accounts.

-Acquired leads through research and cold calling, maintained and updated the potential clients database, and set appointments.-Made outbound calls for sales and marketing of products and created email marketing campaigns for leads.

-Sent weekly emails and distributed recordings of classes via email. I also sent out newsletters, set up automation with MailChimp, and created content for the social media calendar.-Scheduled social media posts, updated client websites, uploaded media content to both social media and websites, and created graphics for content and posting.-Provided customer support and addressed technical issues as needed.

-Served as the key liaison between clients and management, addressing concerns regarding the curriculum and other services.-Coordinated between the curriculum department and other departments, updated and maintained the company database and profiles, and handled company emails, responding to client inquiries.-Managed the office calendar, scheduled meetings and fieldwork, and organized itineraries for out-of-town fieldwork schedules.-Submitted reports to the office manager and president, scheduled school curriculum care visits, seminars, training, and workshops, and assisted in curriculum mapping.-Conducted technical marketing and presentations, worked as an e-learning specialist, supported and assisted partner schools through consultation and resolution, and helped train junior and senior curriculum support officers.-Acted as the company facilitator for the work immersion program for partner schools' SHS students.

-Served as the team leader for curriculum support officers and led client presentations and meetings.-Handled technical marketing and presentations, managed the calendar for fieldwork and meetings, and generated team reports for the curriculum manager.-Organized activities and facilitated training, encouraged coaching for the professional development of partner teachers, and provided training and seminars for both computer and non-computer teachers.-Conducted workshops and seminars for students, helped partner schools select the best computer curriculum from our project lineup.-Supported and assisted partner schools through consultation and resolution.

-Created social media postings and Facebook events, engaged with followers and the audience-Responded to messages and inquiries.-Managed the Facebook group for volunteers.

Part-time ESL teacher/tutor for Chinese students