Admin Asst. / Mail, Data Entry Clerk
Fried Frank Llp / Ikon
New York, Ny
Provide Customer Service in an Office Services setting.Maintain confidentiality of documents of the Law Firm.Assist with administrative duties, office supply ordering, answering phones, project-based work and clerical assistance.Determine unmet needs for clients.Contact and conduct initial follow-ups on prospects.Provide mail support, open and sorted external mail for distribution to other departments.Prepare outgoing mail, operate office equipment, including photocopier, automated mail extractor, postage machines, also inputting all data entry for (Fed-Ex, UPS, and Parcel Post) for out-going delivery. Sort and prepare claims for related documents for distribution to other departments.Maintain related departmental records and files.Provide daily delivery and posting of large bulk mail. Process all international and domestic couriers.Monitor the inventory control of all received items.Handle all certified and special interest packages. Assist Fax Operators, Copy Operators, and Receptionist with all scanning, velo binding and large fax jobs.Participate on tasks requiring additional assistance to the Lead Manager as needed. Handle general questions and calls by customers, resolving all issues in a timely manner.Create and modify documents using Microsoft Office, Excel and PowerPoint.Make accurate reports and effectively present the information to management.
