Detail-oriented IT professional with more than 20 years of experience as a software developer specialist and systems/network technician. Skilled at operating in a wide range of platforms. Excellent written and oral communication skills; capable of explaining complex software issues in easy-to-understand terms. I've developed an extensive experience and knowledge (sales, consulting, technical pre-sales, channel management) in different areas of IT (computing systems, Internet security processes,servers, corporate storage systems, high availability, digital document management and business continuity technologies), results-driven IP networks/services integration leader and consultant with versatile, cross-platform experience on IP network architecture, installation, implementation, and administration in local and remote environments for diverse client industries (ISPs, banking, business). Keep up-to-date with changes in technology to best serve customers and performing diverse roles with different world-leading high tech companies.Able to guide motivated, top-performing technical support teams in the administration, installation and support of networked.