As a Hotel General Manager at Maden Hotel, I oversee the operations and management of a five-star luxury property with panoramic views of the Prophet's Holy Mosque and 24-hour personal butler service. I have more than 15 years of experience in the hospitality industry, with a Master of Business Administration in Hospitality Administration.My core competencies include catering, onQ, rooms devision, food and beverage, hotel management, and customer satisfaction. I have successfully led and managed several prestigious hotels, increasing their occupancy, revenue, and guest satisfaction rates. I am passionate about delivering exceptional service and quality to our guests, partners, and stakeholders, as well as creating a positive and productive work environment for our staff.