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André Papa personal email
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I graduated in computer engineering in 2004 and then I worked for 9 years in the IT industry, part as a consultant implementing projects at big companies of diverse sectors, and part as a full-time employee at Citi.In 2013/14 I attended an international MBA at SDA Bocconi, in Italy. During this period, I also lived in Germany, where I attended an internship at Bayer, and I lived in the USA too, where I took the final part of the MBA classes at Duke University.I switched my career to digital marketing 10 years ago, when I accepted a job offer as CMO at Pipa Studios, a gaming startup. After 6 years working at Pipa: revenues increased 5x, number of employees increased from 15 to 85 employees, and the flagship game, named ‘Praia Bingo’, became the most successful social bingo game in Brazil, and also in other countries, such as Mexico, Spain, France, and Italy. I managed a $150k monthly UA budget. My team consisted of 8 people. I was a partner and member of the Board of Directors, participating in the main strategic decisions of the company.In 2022, I worked as a Senior Manager of User Acquisition at Mercado Livre, the biggest e-commerce company in Latin America. I managed a $1 million monthly UA budget. I had an international team of 7 people.Since jan-2023, I've been the Head of Growth at Auddas, a management consulting company. I manage a team of 10 people, divided into: public relations, social media, digital marketing, sales and customer success.I have both the Google Ads and Meta/Facebook Ads certifications.I have Brazilian and Italian passports.Significant experience on the following areas:· Digital marketing (UA, retargeting, growth, performance, LTV, ROI)· Sales funnel optimization (lead generation, nurturing, conversion, sales, customer retetion)· Facebook Ads, Google Ads, Tiktok Ads and other ad networks· Creative content management· App Store Optimization (ASO)· Project Management (PMBoK)· Business processes assessment, review and improvement
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Head Of GrowthAuddas Jan 2023 - PresentSão Paulo, Sp, BrResponsible for all the Growth initiatives, focused on creating strategies and tactics for supporting the growth of the company. Main topics: growth opportunities identification, B2B sales, funnels optimization, customers acquisition and retention.Key achievements:- Managed all Growth initiatives, that were divided in: Public Relations, Communications, Digital Marketing, Sales and Customer Experience.- Managed a team of 10 people.- Implemented strategies to maximize the sales funnel: inbound marketing, outbound marketing, flywheel.- Implemented diverse processes in the area, such as: strategic planning, goals setting and control, sprint planning and review, performance review, 1:1.- Implemented Hubspot as the CRM and Digital Marketing tool.- Reviewed the CAC and LTV definition and calculation.- Managed the production of various assets, including: social media content, podcast, webinars, virtual classes, external events, internal events for customers, e-books and other materials. -
Senior Manager | Paid Online MediaMercado Livre Jan 2022 - Jul 2022Buenos Aires, ArResponsible for User Acquisition (UA) in Latam, for the Mercado Pago app.Key achievements:- Managed a 8-digit (USD) annual budget.- Managed a multi-cultural team (3 employees in Brazil and 4 in Argentina).- Escalated Tiktok campaigns from scratch, establishing a balanced mix of acquisition channels, that included Google, Facebook (Meta), Programmatic and others.- Structured and implemented a process for campaigns optimization.- Defined a capability building roadmap for 2022, including: improvements to the signals used for campaigns optimization; development of capabilities for running coupon / discount campaigns; escalating activation campaigns; analysis of re-installs / re-attributions; incrementality tests and attribution calibration. -
Chief Marketing OfficerPipa Studios Oct 2015 - Oct 2021São Paulo, BrResponsible for managing all marketing initiatives.During this period, both the company monthly revenues and the number of monthly buyers increased 3x. And the number of employees increased from 15 to 85.Member of the Board of Directors participating in the main strategic decisions of the company.Key achievements:- Managed user acquisition (UA) and retargeting campaigns (Facebook Ads, Google Ads and other ad networks).- Managed the marketing team.- Controlled a 7-digit (USD) annual marketing budget.- Implemented processes, dashboards and KPIs to evaluate the performance of marketing campaigns (LTV, ROAS, ROI), using MySQL, Microsoft Excel and Google Sheets.- Implemented a process for creating video ads internally, and to evaluate the performance of such ads.- Implemented App Store Optimization (ASO) processes. -
Head Of Strategic PlanningPipa Studios Jan 2020 - Sep 2021São Paulo, Br- Introduced the strategic planning process at the company, including review of vision, mission and values, SWOT analysis, BSC and definition of OKRs throughout all levels of the company.- Created processes to monitor the accomplishment of the goals and to communicate them to the employees. -
Head Of Project Management / Scrum MasterPipa Studios Oct 2019 - Mar 2020São Paulo, Br- Introduced the Scrum methodology in the company (sprints, backlog, squads, reviews etc.).- Created a roadmap for each of the products of the company. -
Head Of Creative ContentPipa Studios Jan 2017 - Dec 2019São Paulo, Br- Implemented processes for content creation for communication with the community of players of Praia Bingo in different channels (fanpage, e-mails, pushes, SMS etc.)- Implemented the tool Optimove to manage customer communications flows.- Implemented processes for content translation in more than 20 languages.- Created the 'Praia Bingo ao Vivo', a weekly live presented on Facebook focused on community engagement.- Hired several artists for participation in promotional events (Brazil: Sidney Magal, Tom Cavalcante, Carol Castro - a Louca das Plantas; México: El Vítor)- Organized annual editions of the Week of Hearts (fundraising for charity).- Created the 'Poodle Cast', a podcast for community engagement.- Managed the team, composed by 1 coordinator, 2 content creators, 1 translator, 3 illustrators. -
Head Of Crm VipPipa Studios Jan 2016 - Oct 2016São Paulo, Br- Created the CRM VIP area.- Implemented processes to increase the engagement of VIP users.- Implemented KPIs to monitor VIP users activity. -
It ManagerLojas Americanas Jan 2015 - Sep 2015Rio De Janeiro, Br- Focal point of the IT area at the Shared Services Center, identifying main problems/issues and implementing projects to solve them.- Created a KPI-based methodology to evaluate the performance of the processes executed at all the company branches in Brazil. -
Mba Summer InternBayer Jun 2014 - Aug 2014Leverkusen, North Rhine-Westphalia, DeReview the Steering Model at the Bayer Business Services:- Analysis of the As-Is situation.- Evaluation of alternatives.- Proposal of improvements (such as implementation of BSC - Balanced Scorecard methodology to evaluate the performance of Business Units). -
Projects Coordinator - Operations And Technology Finance AreaCiti Jan 2013 - Aug 2013New York, New York, UsResponsible for managing deliverables, schedule plan, resources, scope, and all other typical activities of project management.Key achievements:- Worked as the intermediary between the technical team and final users in the implementation of a system to control telecommunications expenses. Coordinated activities of resources from different countries, such as the USA and Mexico.- Customized a tool to monitor KPIs of different processes, providing reports for managers.- Documented all the macro-processes of the Operations & Technology Finance area. -
Coordinator - It Projects Financial Planning & Analysis AreaCiti Nov 2011 - Dec 2012New York, New York, UsResponsible for the activities of a team of financial analysts.Key achievements:- Managed the financial control of a portfolio with more than 65 Operations & Technology projects, reducing the variance between planned and actual expenses to less than 5%.- Coordinated monthly presentations of IT projects financial control and variance analysis to IT Senior Managers.- Coordinated the daily activities of 8 financial analysts, performing activities such as leading monthly closures, managing issues, addressing/escalating problems.- Standardized the methodology for the financial control of IT projects, with the creation of templates and implementation of procedures.During this period, participated in the activities of the Voice of Employee (VOE) group. -
Coordinator - It Service Level Management AreaCiti Apr 2011 - Oct 2011New York, New York, UsKey achievements:- Reviewed, updated and published the IT Service Level Management (SLM) process.- Coordinated the updating of the Service Level Agreement (SLA) of more than 250 applications.- Coordinated the activities of 1 process analyst. -
Business Process Analyst - It Governance AreaCiti May 2010 - Mar 2011New York, New York, UsKey achievements:- Defined, documented and implemented a new role in the area, named Project Financial Controller whose function was to control all financial aspects of the projects.- Reviewed and updated the vendor external contracting process in the workflow tool.During this period, was the representative of the Fire Brigade and of the Continuity of Business (CoB) in the area. -
Technology ConsultantHewlett Packard Enterprise Nov 2009 - Apr 2010Houston, Texas, UsParticipated in several IT consultancy projects at diverse companies of various sectors, which are leaders in their respective markets.Key achievements:- Participated in the implementation of the tool HP PPM (Project and Portfolio Management) at Bradesco and at the Central Bank of Brazil. The tool was used for the management of the whole lifecycle of IT projects.- Developed test scripts using HP Quality Center for testing systems at Bradesco and Vivo.- Performed various trainings about HP tools for different customers.Participated in the activities of the Voice of Employee (VOE) group. -
System AnalystIcaro Tech Sep 2009 - Nov 2009Campinas, Sp, Br- Participated in the implementation of CMMI in the company. - Participated in consultancy projects for implementation of ITIL/ITSM in different customers. -
Projects CoordinatorBracta Tecnologia Dec 2008 - Aug 2009Barueri, Sao Paulo, BrCoordinated IT projects related to the implementation of HP solutions, being responsible for costs, schedule, scope and resources management.Key achievements:- Implemented the tool HP PPM (Project and Portfolio Management) at Bradesco, a major Brazilian bank. The tool is used for the management of the whole lifecycle of IT projects.- Coordinated the development of test scripts using HP Quality Center for testing systems at Vale, the biggest Brazilian mining company.- Performed various trainings about HP tools for different customers, such as the Central Bank of Brazil. -
It Projects CoordinatorCybertécnica Instrumentação E Tecnologia Ltda. Aug 2007 - Nov 2008Participated in several IT consultancy projects.Key achievements:- Led the activities of consultancy teams, varying from 1 to 3 employees.- Participated in a project of ITIL processes mapping and implementation of the tool HP PPM (Project and Portfolio Management) at Vivo, the biggest Brazilian telecom company.- Participated in projects of automated software testing projects at Vale, the biggest Brazilian mining company.- Elaborated technical and commercial proposals for customers.- Performed various trainings about HP tools for different customers.- Performed pre-sales demonstrations.
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It ConsultantCybertécnica Instrumentação E Tecnologia Ltda. Apr 2005 - Jul 2007Key achievements:- Participated in a project of ITIL processes mapping and implementation of the tool HP PPM (Project and Portfolio Management) at Vivo and at Telefonica.- Participated in a project of load, stress and performance testing at 3 major Brazilian companies (Embraer, Essilor and Braskem).- Participated in projects of automated software testing at Vivo.- Elaborated technical and commercial proposals for customers.- Performed various trainings about HP tools for different customers.Participated in the Quality Team, contributing to the implementation of CMMI in the company.Participated in the activities of the Voice of Employee (VOE) group.
André Papa Skills
André Papa Education Details
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Sda BocconiGeneral Management -
Duke University - The Fuqua School Of BusinessStrategy And Marketing -
Fgv - Fundação Getulio VargasIt Strategic Management -
Usp - Universidade De São PauloEconomics -
Centro Universitário Do Instituto Mauá De TecnologiaIt Governance -
Universidade Estadual De CampinasComputer Engineering -
Fgv - Fundação Getulio VargasInformation Technology -
Universidade Estadual De CampinasComputer Engineering
Frequently Asked Questions about André Papa
What company does André Papa work for?
André Papa works for Auddas
What is André Papa's role at the current company?
André Papa's current role is Head of Growth.
What is André Papa's email address?
André Papa's email address is al****@****.com.br
What is André Papa's direct phone number?
André Papa's direct phone number is +55119733*****
What schools did André Papa attend?
André Papa attended Sda Bocconi, Duke University - The Fuqua School Of Business, Fgv - Fundação Getulio Vargas, Usp - Universidade De São Paulo, Centro Universitário Do Instituto Mauá De Tecnologia, Universidade Estadual De Campinas, Fgv - Fundação Getulio Vargas, Universidade Estadual De Campinas.
What skills is André Papa known for?
André Papa has skills like Itil, Project Management, Project Portfolio Management, Management, Business Process, Requirements Analysis, Governance, Pmp, It Management, Pre Sales, It Service Management, Cmmi.
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