Ann H. Email & Phone Number

Roseville, Ca, Us

United States

Roseville, Ca

I am currently caring for my 96 year old mother in my home.

Lincoln, Ca

CREDIT DUTIES / RESPONSIBILITIES:* Determined credit worthiness by obtaining credit applications, reviewing financial statements, & researching credit history.* Evaluated & established appropriate customer credit limits based on results of credit review.* Reviewed & adjusted credit limits on a regular basis.* Discussed with management then notified sales, customer service and shipping of "shipment holds" when account became delinquent..* Provided credit references for customers as requested. ACCOUNTS RECEIVABLE DUTIES / RESPONSIBILITIES* Posted all cash receipts, discounts, allowances, price differences, returns and other chargebacks to customer accounts timely and accurately.* Accessed customers vendor portals to obtain remittance advices & chargeback information.* Processed credit card payments for those customers with Net 30 requesting to pay by credit card.* Printed and mailed / emailed invoices to customers. * Processed intercompany & other miscellaneous invoices & payments.* Processed credit & debit memos for approved adjustments..* Interfaced with brokers, customers' A/P Department, sales team & management.* Reviewed manual work of others for accuracy as requested.* Performed other accounting duties as requested, including cross functional training.DEDUCTIONS MANAGEMENT* Identified and understood nature of pre-authorized chargebacks, including ads, scan-downs, reclamation fees, etc.* Worked with sales team, shipping, brokers & customers to research, track & resolve unauthorized customer chargebacks.* Disputed, negotiated and filed claims for unearned deductions.* Processed chargebacks to appropriate general ledger accounts.* Supported management with month-end deduction reports.COLLECTIONS* Monitored account receivables aging & pursued collection on late paying accounts. * Made collection calls and sent collections letters as required.* Identified & notified management of accounts requiring collection.

Rocklin, Ca

* Resolved 20 accounts involving past due balance over a year within 45 days and 2 accounts over two years within 3 months.* A/R delinquent balances over 90 days were maintained at < 5% consistently.* Review A/R Aging. Make appropriate collection calls to secure payment of delinquent balances. Resolve collection disputes with customers regarding freight charges, incorrect pricing, duplicate shipments, damaged goods, late cash discounts taken, etc. * Establish and maintain positive proactive working relationships with internal and external clients. * Issue default letters and initiate legal action when required. Develop flexible repayment plans requiring the prompt collection of invoices while preserving goodwill. * Monitor credit worthiness for new and existing accounts. Update credit information as necessary for existing accounts. * Process all credit applications for new accounts. Conduct financial analysis including 3rd party report review, i.e., trade and bank references, credit reports and interpret financial information for the determination of credit lines. * Prepare monthly A/R Aging Reports.* Post cash receipts to appropriate accounts. Prepare and post adjustments to accounts as needed.

Rocklin, Ca

* Managed staff of 18 A/R Clerks through the assigning of workloads, performance reviews/counseling, monthly staff meetings, overtime authorization, phone calls, leave approvals, etc., to ensure that the A/R Department employees followed company’s policies* Reviewed A/R Aging Weekly. Total monthly A/R balance averaged $50 Million. * Worked with attorneys in preparing Note Receivable paperwork. * Approved extended terms for customers for new store fixtures and opening product orders. * Prepared and sent out Final Demand letters when required. * Approved accounts for Bad Debt Write-Off and/or sending to an Outside Collections Agency. * Worked with other Company Departments to ensure good service to both internal and external customers. * Created a Policies & Procedures Manual for the A/R Department. * Interviewed and hired candidates for open positions in the A/R Department. * Submitted IT requests for computer and phone set-up and repairs for employees in A/R Department. * Signed checks for company. * Assisted the Accounts Payable Department‘s 18 employees while company searched for new manager for that Department for a period of four plus months.

Roseville, Ca

* Managed credit function for Pacific Northwest Region consisting of 12 branches consisting of 16 Sales People and 22 Operations Personnel, through branch and customers visits to establish positive working relationship with Credit Department. * Managed credit portfolio of over $50 million annually. Reviewed A/R reports to ascertain status of collections activity to ensure that collection goals and percentages of aged accounts were keep within company guidelines.* Integrated credit and collection policy within the organization and established and maintained effective work relationships with new and existing customers. * Monitor credit worthiness for new and existing accounts within established guidelines across entire Region’s customer base. Prepare account analysis and status reports. Conduct financial analysis including 3rd party report review, i.e. D&B credit reports, trade and bank references, credit reports from The Credit Exchange and Credit Risk Monitor, and interpret financial information for the determination of credit lines. Prepared credit recommendations on proposed National Accounts with company. * Establish and maintain strong working relationship with the other departments of the company, Sales, Operations, A/R Cash Posting, Credit Analysts, Legal, etc. * Issued default letters and initiate legal action when required. Developed flexible collection plans requiring the prompt collection of invoices while preserving goodwill. * Prepared monthly reports for upper management regarding status of past due accounts and their collectability. Prepared bad debt write-off requests and sent the uncollectible accounts to Legal Dept. for enforced collection. * Provided training on new credit policies and procedures and upgraded computer systems to the branch personnel. * Prepared various reports for upper management.

M.S; Of, Industrial Administrative Sciences; Marketing, Personnel, Management

B.S

Member, Credit Managers Association of California, - Steering Committee