Operations Manager
Virginia Beach, Virginia
I successfully managed a team of 5-15 employees, supporting their personal development and utilizing leadership competencies for continued self-growth. I planned and executed employee schedules, ensuring an efficient workload distribution on a monthly, weekly, and daily basis. Setting daily goals and tasks, I regularly checked in with employees to monitor their progress, provide assistance, and hold them accountable for results. Conducting weekly touch-base meetings, I followed up on goals and addressed personal well-being. I prioritized daily safety protocols and maintained a clean store environment for employees and customers. Additionally, I led engaging classes for children and adults, guiding them through various crafting projects and encouraging individual creativity. I also organized scheduled events to foster children's creativity and promote out-of-the-box thinking. Lastly, I supervised in-store birthday parties, ensuring a safe and enjoyable experience by leading craft activities and managing timing effectively.