Ali Mozaffari Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Assist in provisioning and managing virtual machines, storage solutions, and networking components in Microsoft Azure.
• Support the implementation and management of Azure Active Directory, including user access control and security configurations.
• Monitor and troubleshoot Azure resources to ensure optimal performance and availability.
• Participate in the integration of on-premises systems with Azure cloud services.

• Oversaw office helpdesk operations, managed local network, and maintained Microsoft Windows 10 operating system and user applications.
• Configured and administered Windows Server 2016 (Active Directory, Group Policy, DNS, DHCP).
• Recommended procurement of computer systems, network, and internet services.

• Managed the office helpdesk, and oversaw maintenance of Windows OS versions (7, 8.1, 10), Microsoft Exchange server, and user applications.
• Oversaw office-wide telephone and Windows server assets (2012, 2016), including administration of Hyper-V and security policies.
• Administered the office-wide phone system, including the Panasonic Phone system and Microsoft Skype for Business (2016) VoIP server using Polycom/Yealink IP phones.
• Ensured seamless transitions during expansion by overseeing Ethernet/phone cabling and duct installations.
• Installed and maintained network devices/servers, such as DELL Servers and switches, Access Points, and Cyberoam Firewall.
• Recommended procurement of computer systems, network, and internet services; managed transitions between old and new IT assets, prepared repair material requests, purchase requests, and statements of work.

• Managed office helpdesk, oversaw maintenance of Windows operating systems (7, 8.1, 10), and supported user applications such as AutoCAD in both the main office and branches.
• Installed and configured Cisco, Linksys, D-Link, and TP-Link switches and wireless routers.
• Oversaw operation of office printers, copiers, and scanners.

• Configured and administered Windows Server 2012 (Active Directory, Group Policy, DNS, DHCP).
• Managed Kerio Control firewall.
• Administered website.
• Maintained and troubleshooted office software and hardware assets (Desktops, Laptops, Printers), and Wi-Fi support.
• Configured and maintained the PBX phone system.

Bachelor'S Degree, Information Technology

Master'S Degree, Computer Science