Ali A. Email & Phone Number

Stockholm, Stockholm County, Sweden

Stockholm, Stockholm County, Sweden

• Working in a halfway house, I am responsible for a variety of tasks aimed at facilitating residents' rehabilitation and smooth transition back into the community. These responsibilities include:
• Oversee residents in various facility areas, including living quarters, recreation spaces, dining room, and visitation areas.
• Provide guidance to residents on the proper use of facility property.
• Enforce facility rules and regulations governing resident behavior.
• Supervise and evaluate residents’ completion of assigned chores.
• Perform regular checks on security systems, including locks, alarms, and safety equipment.

Stockholm County, Sweden

• Responsibilities
• Conducts precise diagnosis of computer software, peripherals, and hardware problems, swiftly identifying root causes and implementing necessary corrective measures to prevent reoccurrence.
• Monitors and manages alarms, proactively addressing network issues to prevent service interruptions.
• Documents and tracks support tickets, ensuring all client interactions and issue resolutions are comprehensively recorded, resulting in efficient follow-up and accountability.
• Collaborates with the team to continuously enhance support processes and tools, contributing to increased team productivity and overall operational efficiency.

Stockholm County, Sweden

Sweden

• Responsibilities
• Provided dedicated full-time support as a personal assistant to an individual with autism, cultivating a compassionate and understanding approach to enhance their daily life.
• Employed patience and empathy in conflict situations, effectively diffusing tension and minimising disruptions, contributing to a calm and harmonious environment.
• Demonstrated creativity in addressing challenges unique to the individual's needs, resulting in innovative solutions that improved their overall well-being and quality of life.

Sweden

• Assessed each client’s needs in order to devise and implement job coaching strategies
• Assisted clients with their CVs and helped fine-tune their skills in preparation for competitive employment
• Collaborated effectively as part of a team and provided vital personal assistance to the manager as required