With a bachelor's degree in international Trade and Business from Işık Üniversitesi, I have a solid foundation in global markets, trade policies, logistics, and e-commerce. I have also developed my analytical, communication, and teamwork skills through various projects and simulations that challenged me to apply my knowledge and creativity to real-world scenarios.During my tenure at Petzone, I have honed my skills in customer interaction and sales strategies. My responsibilities included managing customer inquiries, resolving complaints, and upselling products, this role required me to balance multiple tasks while maintaining a positive and professional demeanor, which I believe aligns well with the dynamic environment at United Real Estate.Key achievements from my experience include:Enhanced Customer Satisfaction: Consistently received positive feedback from customers for my attentive service and problem-solving skills, resulting in improved customer retention rates.Sales Performance: Successfully exceeded monthly sales targets., contributing to the overall success of the sales team.Effective Communication: Developed strong communication skills, enabling me to clearly convey product information and address customer needs efficiently
Ucs Group Events (Bugsha Market)
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Operational Specialist And Event OrganizerUcs Group Events (Bugsha Market)Cairo, Cairo Governorate, Eg
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Call Center AgentUnited Real Estate Company (Urc) Jul 2024 - Dec 2024KuwaitTo complete customer service task that ensure customers have the information and assistance they need and maintain the company positive reputation.- Handle inbound and outbound calls- Identifies the needs of customers provide accurate solutions.- Documents all customers interaction.- Achieve the highest levels of proficiency on all competencies and skills for the role. -
Customer Service AgentPetzone May 2023 - May 2024Kuwait-I was actually working to help customers through phone and live chat and all social media platforms,-Solving Complaints-Arranging Appointments-Placing online orders -
Call Center RepresentativeHouse Of Light Feb 2021 - Jun 2021Kuwait -
Administrative AssistantIşık Üniversitesi Sep 2020 - Dec 2020Istanbul, Turkey
Ali Abdallah Education Details
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International Business/Trade/Commerce
Frequently Asked Questions about Ali Abdallah
What company does Ali Abdallah work for?
Ali Abdallah works for Ucs Group Events (Bugsha Market)
What is Ali Abdallah's role at the current company?
Ali Abdallah's current role is Operational Specialist and Event Organizer.
What schools did Ali Abdallah attend?
Ali Abdallah attended Işık Üniversitesi.
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